Category: Blog

Running a successful fitness business takes more than passion and programming. From managing memberships to scheduling classes and staying on top of payments, the operational side of a gym can quickly become overwhelming, especially as your business grows.

That’s where gym software comes in, however, not all platforms are built the same.

A strong gym management system takes the pressure off your daily tasks, helps you retain more members, and creates space for growth. The best platforms do more than simplify. They drive progress by streamlining operations and building stronger connections with your community.

This guide breaks down the key features to look for in gym software, shows how they impact real fitness businesses, and explains how EZFacility delivers where it counts.

Navigation

What Is a Gym Management System?

What Are the Must-Have Gym Software Features?

How to Choose the Right Gym Software for Your Business

Questions to Ask in a Demo

How EZFacility Delivers on What Matters Most

Choose Gym Software That Supports Growth and Community

Gym Software Feature FAQs

Book an EZ Facility Demo Today

What Is a Gym Management System?

The ideal gym management system brings everything together in one place: scheduling, memberships, billing, reporting, and communication, so your team can stay organised and focused.

Instead of juggling spreadsheets, manual admin, and disconnected tools, you get a single, streamlined platform that acts as the operational core of your business.

With the right system, you also gain deeper insight into member behaviour and business performance, helping you make more informed, strategic decisions.

The most effective gym management platforms create smoother workflows, enhance the member experience, and give you back time to focus on what matters most: building a strong, engaged fitness community.

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What Are the Must-Have Gym Software Features?

Here are the must-have gym software features that drive retention, revenue, and stronger client relationships:

Below, we break down each of these features in more detail, including real-world examples to demonstrate how they can make a positive impact on your fitness business.

#1 – Facility Scheduling and Management

A powerful scheduling tool allows you to manage classes, personal training sessions, and facility rentals all in one place. Members can book time slots easily, and staff can view and adjust schedules without confusion.

Real-world example: A boutique gym offering yoga classes uses facility scheduling software to manage instructor availability and room bookings. This minimises double-bookings, improves staff coordination, and makes scheduling seamless for members.

Business outcome: Fewer scheduling errors, better staff communication, and a smoother experience for members.

#2 – Membership Management

Your software should track memberships, automate renewals, manage freezes or cancellations, and offer flexible options like family accounts or tiered memberships.

Real-world example: A fitness studio uses automated membership management to remind clients of expiring contracts and process renewals without manual follow-up, saving hours of administrative work each month.

Business outcome: Higher renewal rates and less time spent chasing down expired memberships.

#3 – POS and Inventory Management

A built-in point-of-sale system enables your gym to sell merchandise, supplements, and add-on services while managing inventory levels in real time.

Real-world example: A gym that sells branded apparel and protein shakes uses integrated POS features to track inventory, so they never run out of popular items or miss out on additional revenue.

Business outcome: Increased retail sales and better stock control.

#4 – Branded Mobile App

A mobile app customised to your gym’s brand lets members book classes, track workouts, communicate with trainers, and manage their accounts conveniently from their phones.

Real-world example: A multi-location gym chain offers a branded app where members can book sessions, receive push notifications for promotions, and view their progress.

Business outcome: Improved member engagement and brand loyalty.

#5 – Self-Service Client Portal

Empowering members to manage their profiles, payments, bookings, and goals through a self-service portal saves staff time and improves member satisfaction.

Real-world example: A studio specialising in HIIT classes allows members to update billing details, book classes, and check in using a client portal.

Business outcome: Reduced administrative workload and a better member experience.

#6 – Marketing and Communication Tools

Your software should include specialised marketing tools. These should allow for targeted email campaigns, SMS notifications, and promotions to drive engagement and retention.

Real-world example: A Pilates studio uses automated birthday messages and membership anniversary emails to build stronger member relationships.

Business outcome: Higher member retention through personalised communication.

#7 – Payroll and Commission Tracking

Software that calculates payroll and commissions automatically helps you pay staff accurately based on classes taught, sales made, or hours worked.

Real-world example: A personal training gym uses built-in payroll tracking to compensate trainers based on sessions completed and merchandise sold.

Business outcome: Fewer payroll errors and more motivated staff.

#8 – Reporting and Analytics

Data-driven reporting helps you understand member trends, financial health, and operational performance so you can make informed decisions.

Real-world example: A growing gym uses analytics to identify the most popular classes and optimise their schedule to boost attendance.

Business outcome: Smarter scheduling, better program offerings, and stronger profitability.

#9 – Hybrid and On-Demand Fitness Features

Modern gym software should support training that extends beyond the gym floor. Livestream scheduling, Zoom integration, and on-demand video libraries make it easy for members to stay consistent both in person and online.

Real-world example: A boutique studio runs both in-person and livestream yoga classes, giving members the freedom to choose how they attend while keeping scheduling and payments centralised.

Business outcome: Increased member flexibility, improved retention, and a stronger offering for hybrid and remote clients.

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How to Choose the Right Gym Software for Your Business

Choosing gym software isn’t a box-ticking exercise. It’s about finding a platform that fits your business, supports your growth, and helps you build stronger connections with your members. Get it right, and you’ll spend less time managing systems and more time building a gym your community truly values.

Different types of fitness businesses have different needs, so your software priorities should reflect your operational focus.

The goal is to match your immediate needs without limiting future expansion. A platform that can grow with you removes the stress of migrating systems later.

Studios and Independent Gyms

Flexibility is key. Look for membership tools that adapt to your pricing and packaging, simple class scheduling, and built-in support for payments and promotions. A branded app and client portal can elevate the experience and keep your brand front and centre.

Multi-location Facilities

You’ll need features built for scale. Think multi-site scheduling, centralised member data, shared reporting, and custom-branded digital tools. Consistent systems across locations improve efficiency and help retain members.

Sports and Leisure Centres

Look for software that supports complex bookings for pitches, courts, and halls, alongside group registration and tools for managing leagues or tournaments. These features help keep operations smooth and members engaged.

Solo Professionals (PTs and Instructors)

Prioritise tools that simplify scheduling, streamline payments, and make client communication easy. Choose a system that supports your current setup but has the flexibility to grow with you.

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Questions to Ask in a Demo

A demo is your opportunity to dig deeper and find out how the software performs in real-world gym scenarios. Don’t hesitate to ask specific, practical questions like:

• How easy is it for a new member to sign up and book a session?

• Can we automate billing, renewals, and communication sequences?

• How does the reporting dashboard help track retention and revenue?

• What branding options are available for apps and client portals?

• What happens if we expand to a second or third location?

Focus on how the system improves operational efficiency, supports community engagement, and scales with growth rather than getting distracted by surface-level features.

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How EZFacility Delivers on What Matters Most

EZFacility is built for fitness and sports businesses that want to run smarter, engage members better, and grow with confidence. From scheduling and payments to reporting and communication, it brings your operations under one roof so nothing falls through the cracks.

Run Your Business Smoothly, Every Day

Manage classes, appointments, and rentals with flexible scheduling tools that work across locations. Automate billing, track memberships, and handle contracts with less admin and fewer errors. The built-in POS makes it easy to sell products or services while managing inventory in real time.

And with 99.99% uptime, AWS hosting, PCI DSS Level 1 compliance, and personalised onboarding support, EZFacility gives you a secure, stable foundation you can trust.

Make It Easy for Members to Stay Engaged

Give members the freedom to manage bookings, payments, and profiles through a branded app or client portal. With either a custom-branded experience or the included MemberME+ option, they stay connected and in control. Keep engagement high with targeted emails, push notifications, and SMS updates, all built into the platform. You can also create personalised campaigns using AI-assisted email tools.

Support Your Team and Streamline the Back Office

Track payroll and commissions automatically based on hours worked, sessions delivered, or sales completed. Staff can access their schedules and performance metrics, while managers can oversee everything from a central dashboard. No spreadsheets or guesswork required.

Get Clarity on What’s Working (and What’s Not)

Access real-time reporting on class attendance, revenue, retention trends, and more to guide smarter operational decisions. These insights help you optimise scheduling, staffing, and strategy across the board.

Build a Stronger Fitness Community

Keeping members engaged goes beyond great workouts. It’s about helping them feel connected, motivated, and part of something bigger.

EZFacility includes tools for goal tracking, referrals, achievement badges, and event management that are designed to celebrate progress, reward loyalty, and encourage friendly competition. These features build a stronger sense of community and help members stay active, accountable, and committed for the long haul.

You can run transformation challenges, launch referral campaigns, and celebrate milestones – all from one central platform.

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Choose Gym Software That Supports Growth and Community

Your business won’t stay the same, and your gym software shouldn’t either. You need a system that adapts as you grow, supports daily operations without friction, and gives you the tools to build a thriving, connected community.

EZFacility brings everything together in one system, backed by personal onboarding, powerful automation, and tools built for real-world fitness and sports businesses.

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Gym Software Feature FAQs

1. What features should I look for in gym software?

Look for features like class scheduling, membership management, billing and payments, reporting, marketing tools, and a branded member app. These tools help you run your business more efficiently while improving member experience.

2. Can gym management software handle hybrid or online classes?

Yes. Many modern gym platforms support livestreaming through Zoom and offer on-demand video libraries so you can run hybrid classes and serve remote members.

3. Does gym software include billing and payment processing?

Most gym software includes payment tools, but quality varies. Look for integrated billing systems that support direct debits, credit card payments, and recurring billing — all in a secure, compliant environment.

4. Can I use gym software across multiple locations?

Some platforms support multi-site scheduling, reporting, and member data management. This is essential for growing fitness businesses and franchises.

5. How do branded mobile apps work with gym software?

A branded app gives members an easy way to book classes, manage their accounts, and engage with your gym — all from their phone. Some platforms also offer a generic app for businesses on a smaller budget.

6. Does gym software help with member retention?

Yes. Features like automated email reminders, referral tracking, progress milestones, and community-building tools can all help keep members engaged and coming back.

7. Can gym software automate staff payroll and commissions?

Many platforms include tools to track trainer hours, sessions delivered, and retail sales, then calculate payroll and commissions automatically.

8. Is gym software secure and reliable?

Look for software hosted on enterprise platforms like AWS, with compliance certifications like PCI DSS. Uptime and customer support are also key factors to evaluate.

9. How easy is it to switch to a new gym management system?

Switching is easier with providers that offer personalised onboarding, data migration support, and 1:1 training sessions so you’re not left figuring it out alone.

10. What makes EZFacility different from other gym software?

EZFacility combines class and rental scheduling, billing, branded apps, league management, and hybrid delivery, all backed by hands-on onboarding and support. It’s built to scale with gyms, studios, and sports centres.

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Book an EZ Facility Demo Today

Ready to see it in action? Book a demo now and discover how EZFacility can help you streamline your operations, support your team, and grow with confidence.

The importance of reporting in the fitness industry cannot be overstated. In an era where data is king, having a well-oiled reporting mechanism allows fitness businesses to stay ahead in a competitive market. 

A robust reporting framework is the backbone of any successful fitness enterprise. Fitness business reporting arms owners and managers with the information they need to make data-driven decisions, optimise operations, and enhance the overall customer experience. 

It’s not just about collecting data but transforming it into actionable insights that can lead to improved business strategies, personalised customer experiences, and ultimately, business growth. 

In this complete guide, we venture deep into the world of fitness business reporting, showcasing its pivotal role and equipping you with the knowledge to harness its power for maximum success.

This guide aims to demystify the process of creating effective fitness business reports, from what metrics to track to how to analyse and use this data to drive decisions and foster a thriving fitness business ecosystem.

Importance of Fitness Business Reporting

Fitness business reporting is essential for the long-term success and growth of any fitness business. It provides insights into key performance indicators, highlights areas for improvement, and helps identify opportunities for growth. With accurate and timely reporting, fitness businesses can make informed decisions to drive profitability and efficiency.

Additionally, effective reporting allows fitness businesses to stay ahead of the competition by tracking industry trends and adapting their strategies accordingly. It also helps in monitoring member satisfaction, which is crucial for retention and overall business success.

In the fast-paced and fiercely competitive fitness industry, the ability to decipher complex data and translate it into actionable insights is a game-changer. 

Here are a few examples of how reporting tools can provide a clear view of business performance, customer behaviour, and operational efficiency, guiding strategic direction and fueling growth:

Strategic Insights from Data

Understanding how reporting can empower fitness business owners involves recognising the potential of data to steer the business in the right direction. Metrics such as conversion rates, average revenue per member, and class attendance patterns can inform key business strategies.

Operational Excellence Through Reporting

Operational efficiency is a constant aspiration for business owners. In the fitness world, streamlined operations mean smoother classes, happier members, and ultimately, higher retention rates. Day-to-day business can be optimised through regular analysis and adjustment of reports.

Enriched Member Experience

Personalisation is the hallmark of an exceptional member experience. Fitness business reporting can provide a wealth of information about your clientele, allowing for tailored services and classes that resonate with their specific needs and preferences.

Using the insights gained from fitness business reporting can significantly enhance strategic planning, streamline operations, and cultivate a personalised and satisfying customer experience.

Key Reports for Fitness Business Owners

Reports are not merely a window into the past; they forecast the future and chart paths for sustainable growth. Here are some key reports that fitness business owners cannot afford to overlook.

Membership and Attendance Reports

These reports are your compass for member trends and class popularity. By tracking and analysing membership growth and class attendance on a regular basis, you can adjust schedules, staff allocation, and even class content to maximise engagement.

Financial Reports

Financial acumen is crucial for sustained success. Financial reports clearly illustrate revenue streams, profitability of services, and budget adherence. This enables smart decisions that underpin business health.

Staff Performance Reports

Your team is at the heart of your service delivery. By regularly assessing staff performance through reporting, you can incentivise and optimise the workforce, ensuring that every team member is contributing effectively to business goals.

Leveraging these essential reports empowers fitness business owners to make informed decisions, fostering an environment where members thrive, financial health is secured, and staff engagement is maximised, paving the way for enduring success.

Achieving Effective Reporting

While the importance of reporting is evident, the real challenge lies in executing effective reporting practices. Here are some strategies to ensure your reporting is not only comprehensive but actionable.

Utilizing Technology for Seamless Reporting

The right technology can transform the reporting process from a cumbersome task to a seamless operation. Gym management software, like that provided by EZFacility, offers customisable and automated reporting tools that save time and resources.

Educating Staff on Reporting Practices

Your team should not be sidelined in the reporting process. Staff involvement in data collection and understanding the reporting metrics is a key aspect of fostering a data-driven culture within your fitness business.

By harnessing advanced technology and cultivating a knowledgeable team committed to data-driven practices, fitness businesses can achieve effective reporting that significantly enhances operational efficiency and promotes sustainable growth.

Leveraging Cutting-Edge Technology for Streamlined Operations

The digital age has revolutionized the way businesses function, and the fitness industry is no exception. From intuitive software solutions to data analytics tools, technology is a driving force behind the optimisation of fitness business operations.

EZFacility’s Gym Management Software, for example, provides fitness business owners with a suite of powerful reporting tools designed to structure and simplify the reporting process. With customizable dashboards and automated report generation, owners can focus on the business at hand, confident that their reporting is accurate and up-to-date.

Maximising Efficiency with Customized Reports

Customized reports cater to the unique needs of your fitness business. By fine-tuning the data points you monitor, you can gain insights that are directly applicable to your business objectives and member preferences.

From peak class times to member retention rates, customized reports can significantly improve your decision-making and operational efficiency. When leveraged effectively, they enable you to make informed adjustments in real-time, ensuring that you’re always delivering a service that meets both your business and your members’ needs.

Data-Driven Decisions for Future Success

Decisions rooted in data are inherently more secure and have a higher probability of success. Instead of relying on gut feelings and assumptions, use reports to guide your direction, validate your hypotheses, and uncover opportunities for innovation.

The evolution of the fitness industry demands a dynamic approach to business management, and reporting is a foundational element in this new paradigm. Remain committed to cultivating a reporting culture in your fitness business, and watch as your operations grow leaner, your customer base becomes more loyal, and your revenue reflects the strength of your data-informed decisions.

Conclusion

The backbone of a thriving fitness business lies in its adeptness at collecting, analysing, and acting upon data through effective reporting. From monitoring member trends to making informed financial decisions, the insights garnered through comprehensive reports are invaluable. 

By leveraging technology and promoting a culture of data literacy among staff, fitness establishments can ensure that their operations are streamlined, their offerings are aligned with member needs, and their financial health is secured. 

Ultimately, it is through meticulous and actionable reporting that fitness businesses can enhance their service delivery, encourage member retention, and pave the path towards long-term success.

Explore how EZFacility can transform the data insights and operational efficiency of your fitness business. Request a free trial today and harness the power of informed decision-making.

If your background is in sports and athletic coaching, you may find yourself struggling to understand “the whole marketing thing”—let alone, which strategies and tactics you can use to effectively promote your youth football program, increase registrations and enrollments, and build stronger relationships with your team, players’ parents and the community-at-large.

But that’s why we’re here to help!

Read on to learn why building a strong, seamless online experience is more important now than ever, and three things you’ll want to keep in mind when developing a digital strategy for your youth football program. 

The Impact of COVID-19 on Youth Football

The COVID-19 pandemic completely disrupted youth football participation when local governments began imposing business closures, stay-at-home orders and social distancing policies. On top of that, online usage and mobile rates skyrocketed as more people flocked to their phones than ever before.

And now that many children and families are ready to re-engage with youth sports, it’s important to understand how the landscape has changed so you can figure out how to assist and improve future registrations and participation.

Three Ways to Build Your Youth Football Leagues Online Presence

Here’s a rundown of three things to keep in mind as you build your online presence:

1.     Keep your website up-to-date

It’s not enough to just have a website—you need to make sure your website stays up-to-date, and that it’s mobile responsive. When players’ parents are looking for youth sports programs in their area, their first stop is likely an online search engine or social media platform. To appear in searches, make sure your club is updated regularly with recent and relevant content.

Make sure you create noticeable links or buttons on your site so that players’ parents can find them easily and be able to follow them. This will also help minimise the amount of time your staff has to track down various practice schedules, tournament dates, and so forth.

2.     Use your social media accounts

Social media is an easy and free way to help parents looking for local activities to enrich their kids’ weekends and summers. Having a strong social media and online presence for your youth soccer program is important as it can extend your reach and spread information quickly.

Another easy way to build up interest in your youth football program is to regularly post photos of players, their parents, and any related events you may have. People, especially youth football players and their parents, love seeing themselves being featured in Facebook posts.

3.     Keep in touch with the community

Stay in touch with both past and present players and their parents. Use your email database to easily send reminders on the new programs, check up on the ones who have missed registrations, and let them know why they should not miss the next.

Offering incentives, referrals, or discounts for early registrations or referring new players is another effective way to give your registration numbers a boost.

The complete solution for your youth football league

Your youth football league’s path to success involves everything from facility scheduling to online registration and more.

Here are three ways our comprehensive software solution can help:

1. Registration: Provide clients the flexibility to register as a team or as individuals. Utilise online waivers and simplify fee collection with the use of registration deposits and a variety of processing options.
2. Scheduling: Generate schedules for your leagues and tournaments reflecting team preferences, venue availability, bye-weeks and tournament seeds using our automated scheduler.
3. Public Website: Provide clients real-time access to view standings, stay up to date on current league leaders, check scores and even browse through classified ads from teams looking for players.

Want to learn more? Schedule a free demo and personalised product tour today.

Despite everything that’s been changing in the world—one thing most people still tend to agree on is that the beginning of each new year is “the time” (of all times) for us all to be optimistic, to set new short- and long-term goals, and to commit to improving ourselves and/or our respective circumstances over the course of the new year.

And so, every year, millions of people make fitness resolutions on New Year’s Eve and commit to joining a gym, working out more often, losing weight, and improving overall health.

But with 2022 just a few days away—it’s still a pretty stressful time for all of us, isn’t it? We’re all encouraged to find ways to be optimistic—while also grappling with the realisation that January 2022 means the COVID-19 pandemic has been a global scourge for almost two full years now—and none of us really know what’s going to happen as the Omicron variant continuing to spread worldwide. 

If you run a gym or fitness center, you’re most likely wondering what you can do to help keep your members optimistic, engaged, and motivated to pursue their long-term fitness goals throughout the year—and how you can avoid the dreaded member drop off as peoples’ commitments to their New Year’s resolutions begin to wane during the first few months of the year.

Here are a four retention strategies you can use to reach members before they get to that point:

1. Focus On the Member Experience

Today’s consumers are more empowered than ever, making it that much more important for you to focus on the customer experience you provide.

The member experience begins at the first point of contact with customers, and encompasses all of the touch points throughout the customer journey.

To ensure you’re providing a positive member experience, you need to continuously offer motivation, encouragement, exceptional customer support, and provide an atmosphere and community they can’t find anywhere else.

For more: The Importance of Member Experience, Now More Than Ever

2. Adopt the Hybrid Model

The hybrid model has become the new norm in the fitness industry—and that won’t be changing any time soon.

With the lingering uncertainty around the omicron variant of the coronavirus and the very real potential we may all be faced with another round of forced business closures and stay-at-home-orders, the hybrid gym model continues to makes a lot of sense—for you and your members.

On top of that, demand for hybrid fitness options will only continue to increase as consumers’ have become accustomed to the flexibility it provides.

For more: Hybrid Fitness Ideas for the Holiday Season & Demand for Digital Fitness Options Remains High

3. Host Fitness Challenges & Competitions

Fitness challenges and competitions are a proven way to boost member engagement and retention. They also help generate new leads, encourage referrals and maximise customer loyalty.

When it comes to fitness and workout challenges, the opportunities are limitless. You can choose to structure them any way you’d like, and it’s a great way to keep your online and offline customers engaged by creating a sense of community and rewarding members for participation.

For more: 5 Tips to Consider When Developing A Fitness Challenge

4. Ask How They’re Doing!

The best way to know how your members are doing and feeling is to ask them. Requesting feedback after key touchpoints during the customer journey shows your members you care about their experience and how they’re doing, beyond just securing their initial sign-up.

A general feedback/customer satisfaction survey is a way for you to check in with your members throughout the year to show you still value their input, and are actively looking for ways to continue improving their member experience. That extra point of communication also helps keep them motivated and working toward their fitness goals.

For more: How to Collect Customer Testimonials and Build Trust

Conclusion

As the buzz around New Year’s resolutions begins to fade in the months to come—consider implementing the retention strategies we covered above to keep members optimistic, engaged, and working toward their long-term fitness goals throughout the year.

To learn how EZFacility’s comprehensive software solution can help you manage member communication and tracking with ease, schedule a free personalised product tour.

Some fitness businesses are going “old school” and reverting back to a much simpler, highly effective, yet often underappreciated marketing tool—the good ole’ text message.

Given the increasingly competitive digital fitness landscape, it makes sense that SMS marketing is making a strong comeback, especially in the fitness industry.

In this blog, we’ll revisit the basics of SMS messaging, talk about why text message marketing is so effective, and discuss some of the key advantages of SMS marketing campaigns to promote your fitness business.

What Is Text Message Marketing?

Text message marketing—also referred to as SMS marketing—is when businesses send text messages to promote their products and services to consumers, provide important updates, and to maintain ongoing communication with their target audience to keep their fitness business top-of-mind. 

Text message marketing has come a long way since the early 2000s, and today it’s one of the most highly effective, and cost effective, marketing methods available.

And although text message marketing and email marketing work similarly—data shows that SMS marketing campaigns consistently outperform its modern-day counterpart, despite its simple and straightforward nature.

Does Text Message Marketing Really Work?

The short answer is—yes. And here’s why.

With the overwhelming majority of people now owning some type of mobile phone, and approximately 85% of mobile phone users having smart phones—everyone’s more connected, and constantly connected, than ever before.

And if you have a phone—which, statistically speaking, you almost certainly do—you know firsthand that a text message is nearly possible to ignore.

Don’t worry—you aren’t the only one who just can’t resist the urge. In fact, 98% of all text messages are opened—and, on top of that, 95% of text messages are read and responded to within 3 minutes of being received. Those are outstanding performance rates by anyone’s standards. 

Benefits of Text Message Marketing

Below are four key advantages of SMS marketing, and how it can help you grow your fitness business.

1. Cost effective

While text message marketing campaigns can sometimes be more expensive than email marketing campaigns (depending on your service provider)—they’re typically less expensive than many paid ad options, especially on popular social media platforms. And because SMS messaging campaigns offer such a high ROI, they’re considered cost-effective. 

2. Attract new customers

You can use text message marketing to attract new members to your fitness facility by offering a free day at the gym, or some free swag if they sign up to receive texts. If you’re currently using a gym management software that offers text message automation, you can easily schedule follow-up texts to be sent to those who didn’t fully complete the online sign up form. 

3. Upsell current customers

It’s often much easier to upsell existing members than it is to attract new ones. Because you want your members to get the most out of your gym, you need to make sure they’re aware of everything your facility has to offer. Use SMS messaging to inform existing customers of the benefits and added value of upgrading their memberships. 

4. Increase conversion rates

The average text message conversion rate is 30%—whereas the average email marketing conversion rate is 3.26%. Even more impressive, text message marketing’s conversion rates rose 102% YoY in 2020.

Conclusion

At a time when so many fitness business owners are still completely consumed trying to transition products and services online, while also redefining their business models to meet changing needs, something we can all learn from the ongoing success of text message marketing is that, sometimes, keeping it simple really is best.

To learn more about how EZFacility’s text message automation makes it easier than ever for business owners to connect with members, grow relationships, increase conversions, and drive sales, schedule a free online demonstration and personalised product tour.

In case you haven’t already heard the big news—we’re excited to share that we’re rolling out a major user interface (UI) redesign! Featuring a responsive, modern design across devices, EZFacility’s new UI offers an intuitive edge and solution to workflow challenges fitness businesses have been struggling to address since the Coronavirus pandemic upended the industry in 2020. And our latest investment doesn’t end with design—the upgrade also includes a new hosting partnership with Amazon Web Services (AWS), the world’s largest cloud computing provider.

Responding to the Fitness Industry’s Changing Needs

By now, we’ve all seen the extent to which COVID-19 has disrupted the fitness industry—from the physical landscape where people work out to the needs and expectations consumers have regarding how fitness businesses should package and deliver products and services. To address these new challenges, we chose to invest more heavily into technology in order to create an all-in-one, seamless solution that addresses our customers’ unique operational needs.

“Many of our users are on-the-go admins who rely on our software to provide time-saving solutions. The latest interface updates are fully responsive, require fewer clicks to accomplish tasks, and are packaged into a clean, intuitive dashboard. This helps ensure we continue to lead from the front and provide our clients with the tools they need to excel in a new landscape,” says Bryant Strozinsky, President of EZFacility.

What’s in EZFacility’s New UI?

The UI redesign carries over the same functionality users are familiar with while also introducing simplified processes and expanded capabilities. Key benefits of EZFacility’s new user interface include: 

• Streamlined workflows help you complete daily tasks faster. Plus, training new staff will be easier than ever. 
• Lightning-fast speeds. Technology upgrades ensure that your software moves as fast as you do and is always available when you need it. 
• Unlimited storage, thanks to our partnership with Amazon Web Services—the world’s largest cloud computing provider.
• Responsive design that gives you the best experience on every device. 

To see all the updates, watch a tour of EZFacility’s new UI. 

Supercharge Your Productivity with Intuitive Design 

EZFacility’s new UI introduces design elements intended to reduce clicks, decrease admin time, and boost productivity. For instance, the convenient slide-out navigation menu allows users to access popular tools when needed and to hide the menu when not in use. Similarly, an editing pane appears whenever you need to make changes to a client profile, membership, or package, providing a consistent experience throughout the software. 

“Consistency makes the software more user-friendly, which means it’s easier for new staff and users to learn,” explained Greg Barra, EZFacility’s Support and Training Manager. “This is great news for managers and admin who can spend less time on software training and more time running their businesses.” 

For instructions on how to use the latest features and functionality, see our collection of user guides for the New EZFacility Experience. 

Technology Upgrades for Speed and Reliability

The transition to Amazon Web Services prioritizes client data security and increases site speed, with AWS boasting a reliable 99% uptime rate. 

“With built-in, unlimited storage capacity our clients can spend more time building out their operations without worrying about typical associated costs. Moving forward with AWS puts our development team in an excellent position to incorporate cutting-edge tools and integrations like Machine Learning into our software in the future,” adds Michael Vidal, Director of Research and Development at EZFacility.

How to Access Facility’s New UI

All new and current EZFacility clients will have access to the latest interface beginning in 2021. For additional information about our new UI or to schedule a personalized product tour, please request a demo with one of our specialists. 

Whether you run your own personal training business or work at a fitness facility, the ultimate goal is to build a roster of loyal, engaged clients. The online fitness market is booming, but there are a lot of other fitness businesses and personal trainers vying for the attention of your current and prospective clients.

So, what can you do to break through the noise and stand out?

In this blog, we’ll cover five tried-and-true marketing strategies to help you attract more prospective clients to your personal training business.

1. Leverage social media

Utilising social media is the fastest, cheapest and easiest way for personal trainers to reach their target audiences and potential clients. It also allows fitness businesses to control the narrative by deciding what content to share and when.

Here are five social media marketing tips to keep in mind:

• If you’re just starting out, it’s best to pick just one or two social media platforms to focus on so you can maximise your marketing efforts.
• When it comes to social media marketing, consistency is key. To build an engaged following you need to be in constant communication with your followers.
• Focus on creating and sharing content that’s relevant, of interest, and will resonate with your target audience to keep them coming back to your social media pages for more. Even better—try to identify a niche or a need you can fill.
• The communication on social media goes both ways, and followers don’t just want to be talked to—they want to be listened to. In addition to sharing regular and compelling content on your pages, make sure you interact with your audience as well.

2. Participate in local events

Most places host health fairs or other fitness-related expos several times throughout the year, creating the perfect targeted marketing opportunity for your personal training business. Setting up a booth at these types of events is a great way to introduce potential clients to your personal brand, and face-to-face conversations give you a greater ability to sell yourself and build relationships.

If you bring free swag to hand out, you’ll likely attract even more people to your booth—and it’s a great opportunity to snap some pictures to post to your social media accounts, too.

3. Highlight customer reviews & testimonials

Did you know that 92% of consumers will hesitate to buy a product if there are no reviews left by customers? And 97% of consumers say the customer reviews they read influence their purchasing decisions?

If you haven’t already done so, it’s time to create a testimonial marketing plan. Your online presence is more important today than it’s ever been, and not only do potential clients want to see what others are saying about your personal brand—they expect it. So much so, that 92% of consumers say they’ll hesitate to buy a product if there are no reviews left by customers.

The great news is—72% of customers say they’ll provide reviews and testimonials simply if a local business asks them to! With the right marketing efforts in place, you can easily beef up your online presence by garnering more online reviews and customer testimonials.

4. Incentivise referrals

Countless statistics show that the majority of us are influenced by what others say—for example, 83% of customers say word of mouth recommendations from friends or family members make them more likely to purchase that product or service, and 41% say they trust a recommendation from someone they know more than a social media recommendation.

Given the power of peer persuasion, rewarding your clients for referring friends to your personal training business is a win-win. Not only will this benefit your business by introducing new potential revenue streams, it will also create a more fun and meaningful member experience.

You can structure a refer-a-friend campaign a number of different ways. A few ideas include offering a discount on personal training services, a free session for a certain number of referrals, or giving away free branded swag.

5. Enhance the member experience

Providing a great member experience is critical to creating a positive association with your personal brand, establishing credibility, and building a robust network of personal training clients. The experience you provide—whether positive or negative—will stay with you and impact your long-term success.

Today’s consumers are more empowered than ever, making it that much more important for you to differentiate your personal training business from competitors, and to consistently deliver an exceptional experience that no one else can.

Conclusion

One silver lining of the pandemic is society’s heightened awareness of the importance of exercise to maintaining total body health. This has created a lot of new opportunities, especially in the digital fitness space, meaning the climate is ripe for personal trainers who are able to effectively utilise marketing efforts to connect, engage and build long-lasting relationships with clients.

To learn how we can help streamline your personal training business so you have more time to connect with potential clients, click here to schedule a free personalised product tour.

High intensity interval training—commonly referred to as HIIT—continues to rise in popularity largely due to its effectiveness, flexibility, accessibility, and short time requirements.

Because time is one of the most valuable and irreplaceable resources we have, and people want to get results in the fastest way possible, HIIT is a great workout solution that allows people to achieve maximal health benefits in minimal time. 

What is High Intensity Interval Training?

HIIT is a broad term to describe a form of exercise that’s defined by its workout format—a short burst of high intensity exercise alternated with a recovery period of rest or low intensity exercise.

The fundamental concept of HIIT is pretty basic—you can do anything for 30 seconds, or even a few minutes, right? And, after having a chance to catch your breath, you can do it again.

HIIT sessions typically last between 10-30 minutes. The specific exercises vary, but can include cycling, sprinting, jumping rope or doing jumping jacks.

Examples of a high intensity interval training:

• Run as fast as you can for one 1 minute, and then walk for two 2 minutes. Repeat the 3-minute cycle five times, for a total of 15 minutes.
• Cycle as quickly as possible against high resistance for 30 seconds, followed by 1- 2 minutes of cycling at a slow pace with low resistance. Complete as many repetitions as you can in 30 minutes.
• Do burpees for 40 seconds, followed by 20 seconds of rest. Do squats for 40 seconds, followed by 20 seconds of rest. Run for 40 seconds, followed by 20 seconds of rest. Do jumping jacks for 40 seconds, followed by 20 seconds of rest. Do lunges for 40 seconds, followed by 20 seconds of rest. Repeat this cycle three more times.

What are the health benefits of High Intensity Interval Training?

The beauty of HIIT is that it’s meant to be quick and time efficient. And despite the short duration, HIIT workouts can actually be a more effective way to burn calories and lose body fat (and in less time) than traditional steady-state exercise.

In addition to promoting weight loss, HIIT offers a number of other health benefits, including:

• Improve heart health
  HIIT can improve health by reducing your heart rate, blood pressure and blood sugar levels. One study found that a group who did HIIT sessions three times a week for 20 minutes a day saw the same benefits to their blood pressure as a group who completed endurance training for four days a week and 30 minutes a day—despite spending half as much time exercising than the endurance training group.
• Increase VO2 max
  Your VO2 max—also referred to as maximal aerobic capacity, maximal oxygen uptake or maximal oxygen consumption—is a metric to describe your personal cardiorespiratory and aerobic fitness levels. Your VO2 max is the amount of oxygen your body is able to use during exercise. The greater your VO2 max, the better your body is able to use oxygen to generate energy and power—and the better you’ll be at working out and exercising.
• Boost your metabolism
  A healthy metabolism can help your body rid toxins more effectively, and help you burn calories even after your workout is finished.Some studies have shown that HIIT sessions force your body to use energy from fat as opposed to carbs,promoting more efficient weight loss.
• Improve mental health
  Countless studies have documented the correlation between exercise and improved mental health, and HIIT is no different. In addition to releasing endorphins, improving sleep, and reducing tension, the authors of a 2019 review suggest that HIIT can provide a range of benefits for people with mental illnesses, including reducing the severity of depression.

Conclusion

HIIT workouts are a time efficient way to burn calories, lose body fat, and improve endurance and stamina—but be prepared, they are intense. One of the best things about HIIT is you can do it anywhere, at any time, and without any equipment.

And because it’s such a broad concept, you can modify your HIIT sessions based on your personal time and space constraints. Just follow the format—short bursts of high intensity exercise, followed by a brief recovery period. Repeat the repetitions until you reach your desired length of workout.

For more fitness, sports and facility management insights, click here to check out our other blogs.

While the fitness landscape is always evolving, there’s no doubt the coronavirus crisis accelerated the adoption of the hybrid model and changed the face of the fitness industry forever. And despite ongoing concerns regarding the coronavirus and how it will continue to impact businesses and society at large, the collective interest in health and fitness remains at an all-time high.

With Q4’21 looming just around the corner, now is the perfect time to review your current marketing plan to gauge the success of this year’s marketing campaigns in order to gain a better understanding of strengths and weaknesses, and to identify areas of improvement that you’d like to focus on next year.

And although the negative financial impact of the pandemic has led many fitness businesses to reconsider their marketing budgets, it’s imperative that you continue marketing your fitness center in order to differentiate yourself from competitors, reach and attract new potential customers, and keep current gym members engaged.  

5 Fitness Marketing Ideas for Your Gym

It can be challenging to figure out where to allocate your marketing budget and resources, especially during uncertain times like these. Below, we’ve provided five fitness marketing ideas to help you optimise your digital presence and effectively reach your target audience.

1. Utilise targeted advertising

As of 2021, the number of people using social media is over 3.96 billion worldwide. With the average consumer now spending an unprecedented amount of time online, utilising targeted advertising is one of the most effective ways to reach your target audience. And, fortunately, there are a number of tools at your disposal to make it easier than ever. In addition to being the world’s most widely used social media platform with an active user count close to 2.8 billion, Facebook also offers a comprehensive targeting solution to ensure you’re getting your content in front of the right users. 

2. Invest in digital content marketing

Outbound marketing is the old way of doing business. With more people turning to their digital devices to interact with fitness brands and to search for exercise videos, at-home workout routines, fitness tips and the like, many fitness businesses are shifting their marketing efforts to focus on digital content creation. Considering content marketing can generate over three times as many leads as outbound marketing—and costs approximately 62% less—it’s pretty clear why investing in content marketing makes sense for fitness businesses.

3. Promote your digital offerings

Digital fitness is in, and it doesn’t look like that will be changing anytime soon. Even as social distancing and other mandates are being lifted, many people have come to prefer the flexibility that at-home workouts provide. To remain competitive in today’s digital landscape, you’ll need to invest in digital content creation (as we touched on in #2) and invest the time required to develop strategic marketing campaigns that highlight your digital offerings. 

4. Update your social media marketing strategy

Social media platforms are always evolving to meet the needs of their users, so it’s important to review your social media marketing plan throughout the year to make sure it’s updated to reflect the current environment and trends. Staying up to date on new social marketing tools and features will help you create more effective, tailored marketing campaigns to engage your target audience.

5. Create a seamless experience

The user experience plays a vital role in the online customer journey, and it directly impacts consumer purchase decisions. Today’s consumers are time-sensitive and expect to be able to locate what they need quickly, easily and without interruption. Any delay, glitch or interruption in your online services can cause potential customers to lose interest quickly, or even develop a negative association with your brand.

Conclusion

Let’s face it—the pandemic has changed the fitness industry as we once knew it. And while you may be tempted to cut back on marketing your fitness center during uncertain times, investing in online marketing is an investment in your future success. In today’s increasingly digital world, fitness businesses need to meet potential customers where they are—online.

To learn how EZFacility’s suite of marketing tools can help you attract new potential customers and nurture leads throughout the buying process to grow your fitness center, click here to schedule a free demo today!

Being a fitness entrepreneur can offer a myriad of benefits—it allows you to create a career that aligns with your values, dictate your own schedule, choose who you want to work with, build a network of like-minded individuals, and it gives you control over important business decisions.

But while owning and operating your own company can be extremely rewarding, being the person who’s ultimately responsible for whether your business succeeds or fails is a heavy burden to carry alone, and it can have a significant impact on your mental health. In addition to harming you personally, mental health problems can also negatively impact your business by hindering productivity, impacting relationships, and negatively affecting company culture.

In this blog, we’ll cover some of the common stressors fitness entrepreneurs face during their careers, why it’s so important to start talking more openly about mental health, and how to build a support network.  

Entrepreneurial Stress

Those who choose the entrepreneurial path tend to know they will face stress and pressure throughout their careers, but COVID-19 upended day-to-day life, global industry, and the world as we once knew it. The fitness industry was hit particularly hard, and many brick-and-mortar facilities were forced to close permanently, while others are still scrambling to adapt and survive in the post-pandemic era.

It’s been an especially tumultuous time for most businesses, but even more so for fitness entrepreneurs who must navigate the obstacles and changing landscape largely on their own. The high level of stress that comes with running your own business can have a dramatic impact on your physical mental health—and, if not managed appropriately—can lead to burnout, anxiety, depression, insomnia, and more.

Below are a few examples of common challenges fitness entrepreneurs face:

1. Assuming multiple roles

When you run your own business, it’s oftentimes necessary to take on multiple roles, especially when you’re first starting out. But when you’re doing everything on your own, it’s easy to become overwhelmed, stressed and burnt out. If you have a team of employees, it’s critical to learn how to delegate so you can focus on the high-level priorities.

2. Financial burdens

Financial management is a part of every business, and paying close attention to your finances is key to staying in operation. Staying on top of your finances to ensure you’re in the green can be extremely stressful and time-consuming, so it’s important to establish a process for how you plan to manage the books and as well as how you will tackle financial pressures head-on.    

3. Loneliness

Research shows that many entrepreneurs struggle with mental health issues—and many try to keep it to themselves.

Without a proper support network in place, entrepreneurs who struggle with mental health issues can experience feelings of isolation and loneliness, as well as depression, anxiety and a number of other health issues.

Making Your Mental Health a Priority

Running a business can be overwhelming, but trying to deal with everything on your own can be very detrimental to your physical health and mental health. It’s important to be open and honest with those close to you, and to seek external guidance if you’re struggling with any mental health problems.

In order for your business to be the best it can be, you need to be the best you can be, too—and that means making yourself and your health a top priority.