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Legal Requirements For Opening a Gym in the UK

« Blog | Written by ezfacility | | (0) Comments |

Opening a gym in the UK takes more than high-quality equipment and a great instructor team. Behind the scenes, you must navigate business laws, health and safety regulations, data protection duties and more. Meeting these requirements early will protect your staff, safeguard your members and build a reputable, sustainable fitness business.

The UK gym sector is growing strongly. According to the ukactive 2025 Market Report, the UK health and fitness market now serves around 11.5 million members and delivers over £5.7 billion in annual revenue.

We’ve put together this guide to help translate UK legislation into clear, practical steps that gym operators can follow. You’ll find explanations of each legal requirement, what it means for your gym, and how to meet it, no law degree required.

Once your compliance is in place, you’ll be free to focus on scaling your offer, retaining members and building a high-performing business. With the legal foundations secure, growth becomes far easier to manage.

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Running a gym in the UK involves more than creating a great fitness space. Every operator also has a legal responsibility to keep members and staff safe, follow the right regulations, and maintain professional standards. 

Meeting these obligations builds credibility, prevents costly mistakes, and ensures your business operates on solid legal ground.

Legal Compliance Builds Trust and Protects Your Business

A legally compliant gym is safer, more credible, and more resilient. Compliance supports every part of your operations, from safety and insurance to member confidence and reputation.

  • Safety and wellbeing: Meeting standards set by the Health and Safety Executive (HSE) helps prevent accidents, injuries, and costly investigations.
  • Reputation and trust: Members and investors are far more likely to commit to a gym that follows the law and prioritises member safety.
  • Financial protection: Many insurance providers require proof of compliance before covering accidents or claims.

The Main UK Frameworks Gyms Must Navigate

Gyms in the UK operate under several overlapping legal and regulatory frameworks. The most important include:

  • HSE: Health and Safety at Work etc. Act 1974 and related guidance for fitness environments.
  • Equality Act 2010: Ensures gyms are inclusive and accessible for all members.
  • GDPR and the Data Protection Act 2018: Protects personal and biometric data.
  • Financial Conduct Authority (FCA): Regulates gyms offering finance or instalment payment options.
  • PPL PRS: Covers music licensing for public performance.
  • Local councils: Manage planning permission, food hygiene, and building safety compliance.

Understanding these frameworks early helps you avoid penalties, protect your staff and members, and build a gym that investors and insurers trust.

Advisor and fitness studio owner discussing

Step 1 – Register and Structure Your Gym Business

Before you open your doors, your gym needs to be legally registered and structured correctly. This first step lays the groundwork for compliance with tax, planning, and insurance requirements.

Choose the Right Business Structure

How you register your gym affects your tax obligations, liability, and future growth options. The three main structures in the UK are:

  • Sole Trader: Easiest to set up and ideal for personal trainers or small studios. You run the business as an individual and pay tax through self-assessment.
  • Partnership: Suitable if two or more people share ownership. Profits and responsibilities are divided according to your partnership agreement.
  • Limited Company: A separate legal entity registered with Companies House. This structure protects your personal assets, can improve credibility with lenders, and allows you to pay corporation tax instead of income tax.

If you’re unsure which option is best, the HMRC guide on business structures explains the pros and cons in more detail.

Register Your Business

Once you’ve chosen your structure, you’ll need to register it officially:

  • Limited companies: Register through Companies House, providing a business name, address, and details of directors.
  • Sole traders and partnerships: Register with HMRC for self-assessment to report income and pay tax.

Make sure your business name isn’t already in use by checking the Companies House name availability tool. You can also protect your brand by registering a trademark with the Intellectual Property Office (IPO).

Secure Planning Permission or Change of Use

If your gym occupies a new or converted building, you may need planning permission or change-of-use consent from your local council.

Most gyms fall under Class E (Commercial, Business and Service) use, but conversions, for example, turning a warehouse or retail unit into a gym, often require approval first. You can confirm your building’s current classification on your local authority website or through the Planning Portal.

Ignoring planning consent can lead to fines or forced closure, so it’s important to confirm approval before signing a lease or investing in fit-outs.

Arrange Insurance and Early Registrations

Several types of insurance are mandatory or strongly recommended before trading. At a minimum, register for:

  • Employers’ liability insurance: A legal requirement if you employ staff, under the Employers’ Liability (Compulsory Insurance) Act 1969.
  • Public liability insurance: Covers injuries or damage to members, visitors, or third parties.
  • Professional indemnity insurance: Protects against claims related to training advice or fitness instruction.

Choose a provider authorised by the Financial Conduct Authority (FCA) and check that your cover extends to all gym activities, including classes, equipment use, and events.

Having the right structure and insurance in place early gives your gym a strong legal foundation and helps you trade with confidence.


Step 2 – Secure the Necessary Licences and Permissions

Before your gym can officially open, you’ll need to secure several key licences and permissions. These ensure your business operates legally and safely from day one. Many of them are simple to apply for but essential to staying compliant.

Music Licences (PPL PRS)

If you play music in your gym, even through a radio, TV, or streaming service, you’ll need a PPL PRS licence. This licence covers the rights of artists and producers whose music you use for background playlists or exercise-to-music classes.

Without this licence, your business could face fines or legal action. Fees are based on your facility size and music usage, and renewals are typically annual. You can apply directly through the PPL PRS website.

Food and Drink Handling

If your gym serves food, protein shakes, or coffee, you must register with your local council under the Food Hygiene Regulations. Registration is free, but it must be completed at least 28 days before you start trading.

Even basic snack bars or juice counters fall under these rules. Councils will inspect your site to ensure hygiene and storage standards are met. Most food registrations and inspections are reviewed every 12 to 24 months, depending on your rating.

Gym member using the vending machine

Childcare, Pool, or Spa Facilities

If your gym offers additional services such as a crèche, swimming pool, or spa, extra permits are required:

  • Childcare facilities: Must be registered with Ofsted if you care for children under eight years old.
  • Swimming pools and spas: May require local authority health inspections and water safety certifications. Always check with your local Environmental Health department for specific requirements.

These checks help maintain high standards of safety and hygiene for members and staff alike.

Data Registration (ICO)

If you collect or store member data, such as health details, contact information, or payment records, you are legally required to register with the Information Commissioner’s Office (ICO)

This registration confirms that your gym complies with the UK GDPR and Data Protection Act 2018. The ICO will ask for details about the data you handle, your security measures, and your business type. The registration fee starts at around £40 per year for most small businesses.

Failing to register can result in fines and loss of trust, so it’s a crucial step for any fitness business handling personal or health-related information.

Keep on Top of Renewals

Many licences renew annually or every two years, depending on your services. Create a simple reminder system, even a digital calendar or spreadsheet, to ensure you never miss a renewal date. Staying proactive prevents accidental lapses that could disrupt operations or invalidate insurance coverage.


Step 3 – Meet UK Health and Safety Regulations

Health and safety law protects everyone who enters your gym – staff, members, and visitors. Following these regulations isn’t just about avoiding fines or inspections; it’s about creating a safe, professional environment that builds long-term trust and reduces the risk of accidents.

Your Legal Duties Under UK Law

All gym owners in the UK have a legal duty to protect the health, safety, and welfare of anyone affected by their operations under the Health and Safety at Work etc. Act 1974.

The Health and Safety Executive (HSE) oversees enforcement and provides clear guidance for fitness facilities. As an employer or business owner, you must:

  • Identify potential hazards and take reasonable steps to reduce them.
  • Provide safe equipment, facilities, and systems of work.
  • Train staff to work safely and respond to emergencies.
  • Maintain clean, hazard-free environments for staff and members.

If an incident does occur, you may also have to report it under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013).

Conduct and Document Risk Assessments

Risk assessments are the cornerstone of health and safety compliance. They help you identify what could cause harm and record how you plan to manage those risks.

Every gym should complete and regularly update risk assessments covering:

  • Equipment safety – inspect machines, free weights, and fixtures for wear or faults.
  • Fire safety – check alarms, extinguishers, and evacuation routes.
  • Cleanliness and hygiene – monitor changing rooms, saunas, and shared equipment.
  • Slips and trips – ensure flooring and walkways are in good condition.

Keep written copies of all risk assessments, and review them at least once a year or whenever significant changes occur (for example, after equipment upgrades or layout changes).

Swimming teacher helping a child in the pool

Train Staff and Schedule Regular Maintenance

Your team plays a central role in maintaining a safe gym. All staff, from receptionists to trainers, should receive:

  • Induction training on emergency procedures and safe equipment use.
  • Refresher sessions on cleaning protocols, first aid, and accident reporting.
  • Role-specific training for anyone supervising group sessions or high-risk activities.

Create a simple maintenance schedule that logs equipment checks and cleaning routines. Keeping these records not only improves safety but also demonstrates compliance during inspections.

Accessibility and Equality Compliance

Under the Equality Act 2010, gyms must make “reasonable adjustments” so people with disabilities can use their facilities. This might include:

  • Installing ramps or automatic doors.
  • Providing clear signage and wide walkways.
  • Ensuring accessible changing rooms and adapted machines.

Compliance with this act is a legal requirement, and it also strengthens your reputation as an inclusive and welcoming space.

Display Your Health and Safety Policy

If your gym employs five or more people, you must have a written health and safety policy and display it clearly onsite. The policy should outline who is responsible for safety, how you manage risks, and what staff should do in an emergency.

You can download free templates and examples from the HSE website.

Practical Tip: Maintain an Incident Log

Keep an incident log for accidents, near misses, and equipment faults. Record what happened, when, and how it was resolved. This not only helps prevent repeat issues but also provides valuable evidence if an inspection or insurance claim occurs.


Step 4 – Understand Employment Law and Staff Responsibilities

Hiring the right team is one of the most rewarding parts of running a gym, but it also comes with legal obligations. Employment law in the UK protects staff and ensures every workplace operates fairly and safely. 

Following the right procedures from the start will help you avoid disputes, fines, or reputational damage later on.

Provide Written Contracts

Every employee and contractor working at your gym must have a written contract. This is a legal requirement and must be provided on or before their first working day.

Your contract should clearly set out:

  • Job title and duties
  • Working hours and pay
  • Holiday entitlement
  • Notice periods
  • Health and safety responsibilities
  • Codes of conduct or professional standards

You can find free templates and advice from ACAS (Advisory, Conciliation and Arbitration Service), which offers guidance for small employers.

For freelance personal trainers or class instructors, create a separate contractor agreement that defines the relationship clearly. This prevents confusion about tax, insurance, and liability.

Gym owner and fitness instructor shaking hands

Register for PAYE and Pension Auto-Enrolment

If you employ staff, you must register with HMRC as an employer and set up Pay As You Earn (PAYE). This system ensures that income tax and National Insurance contributions are paid correctly.

You’ll also need to set up workplace pensions under the Pensions Act 2008. Every eligible employee must be automatically enrolled, and you must contribute to their pension fund.

Failing to register or make contributions can lead to financial penalties, so it’s best to complete this step before your first hire.

Verify Right to Work and Carry Out Employment Checks

Before anyone starts work, you must confirm that they have the legal right to work in the UK. Keep copies of relevant documents such as passports or biometric residence permits. You can check documents online using the official Right to Work Checking Service.

If your gym hires staff who work with children, vulnerable adults, or operate in roles requiring trust (for example, childcare or swimming lessons), you may also need a DBS check (Disclosure and Barring Service).

Deliver Training and Promote Equal Opportunities

Every staff member should complete a safety induction covering emergency procedures, equipment handling, and cleaning standards. Regular refresher sessions reinforce good habits and demonstrate compliance with your health and safety policy.

Under the Equality Act 2010, you must also provide equal opportunities training. This ensures all staff treat members fairly, regardless of gender, age, disability, or background. Inclusive practices protect your business and help create a welcoming environment for all.

Define Freelancers and Employees Clearly

Many gyms work with a mix of employed staff and freelance personal trainers. It’s vital to classify each correctly:

  • Employees work under your direction, have set hours, and are paid a salary or hourly wage. They receive benefits like holiday pay and pensions.
  • Freelancers or contractors manage their own clients, set their own schedules, and pay their own tax.

Misclassifying a worker can result in tax penalties from HMRC and employment disputes. When in doubt, use the HMRC employment status checker to confirm how someone should be classified.


Step 5 – Protect Member and Staff Data (GDPR Compliance)

Once your gym is registered with the appropriate authorities, the next step is maintaining strong data protection practices every day. The UK GDPR and Data Protection Act 2018 require gyms to handle personal, health, and biometric information securely and fairly.

Good data management protects your members’ privacy, keeps your reputation strong, and ensures your gym stays compliant during audits or inspections.

Create and Display a Privacy Policy

A privacy policy explains what data you collect, why you collect it, and how it’s stored or shared. It should cover:

  • Member and staff information (name, contact, payment, and health data).
  • How long you keep the data and how it’s deleted.
  • Contact details for data queries or complaints.

Keep this policy visible on your website and at reception so members know their rights and how their data is handled.

Gain Consent for Health and Biometric Data

If your gym records sensitive information, for example, heart-rate tracking, medical notes, or fingerprint entry systems, you must gain written, explicit consent from each member.

Consent must be clear and separate from general terms and conditions, written in plain language, and easy to withdraw at any time.

Keep Data Secure

Protecting information is an ongoing process, not a one-off task. Use a mix of digital and physical safeguards such as:

  • Password-protected systems and secure logins.
  • Locked cabinets for paper files.
  • Regular updates to antivirus and security software.
  • Limited access so only authorised staff can view personal data.

If you use booking or membership software, confirm it meets UK GDPR standards and stores data in approved regions.

Train Staff and Plan for Incidents

Everyone who handles data should understand how to keep it safe. Provide short, regular training on password hygiene, safe sharing, and spotting scams.

If data is lost, stolen, or accessed without permission, log the details immediately and investigate. Report serious breaches to the Information Commissioner’s Office (ICO) within 72 hours. Keeping an incident log demonstrates responsibility and transparency.

Honour Member Rights

Members have clear legal rights over their personal data. Your team should be able to respond to requests for:

  • Access – a copy of their personal information.
  • Correction – fixing inaccurate details.
  • Deletion – removing data that’s no longer needed.
  • Restriction or portability – limiting how their information is used or shared.

Respond promptly to these requests and keep records of any action taken.

Gym receptionist handing a member their card

Clear, fair contracts protect your business, your team, and your members. They prevent disputes, strengthen trust, and ensure everyone understands their rights and responsibilities. Every gym in the UK should have a set of written agreements that comply with consumer and employment law.

Membership Agreements

A well-written membership agreement sets expectations and reduces the risk of complaints or cancellations. It should clearly outline:

  • Membership options and pricing. Explain all plans, durations, and renewal terms in plain language.
  • Cancellation and refund policies. State how and when members can end their contract, and any notice period required.
  • Liability clauses. Clarify what your gym is responsible for, and what members agree to when using facilities or equipment.

Under the Consumer Rights Act 2015, contracts must be fair, transparent, and easy to understand. Unclear or misleading terms could be considered unenforceable. The Competition and Markets Authority (CMA) provides guidance on what counts as fair practice for gyms and leisure facilities.

Review membership documents regularly to ensure they reflect current pricing, services, and consumer law updates.

Staff Contracts

Employment contracts protect both your business and your staff. See the section above for more details on this.

Supplier and Service Agreements

Your gym likely depends on multiple external partners, from equipment suppliers to cleaning companies and maintenance contractors. These relationships should be backed by written supplier agreements that define:

  • Service expectations and frequency.
  • Delivery and installation terms.
  • Payment schedules and cancellation rights.
  • Responsibilities for damage, delays, or repairs.

Well-structured contracts make it easier to resolve disputes and maintain consistent service standards.

Waivers and Disclaimers

Many gyms ask members to sign waivers for specific activities, such as group classes or personal training sessions. These can help limit liability, but they must be fair and transparent to be valid.

Avoid overly broad or confusing language. A waiver cannot remove your legal responsibility to provide safe equipment and facilities. To stay compliant with civil law and consumer protection standards, have your waivers reviewed by a solicitor or legal advisor familiar with the fitness sector.

Review Contracts Regularly

Contracts should never stay static. Review all agreements, membership, employment, and supplier, at least once a year or when you update services, pricing, or business structure. A short annual review ensures your documents stay legally sound and reflect the way your gym actually operates.


Step 7 – Get the Right Insurance for Your Gym

Insurance is one of the most important safeguards your gym can have. It protects your business from financial loss, legal claims, and unexpected events. The right cover ensures that, if something goes wrong, you can recover quickly and continue operating with confidence.

Employers’ Liability Insurance (Mandatory)

If your gym employs staff, even part-time or temporary workers, you are legally required to hold employers’ liability insurance under the Employers’ Liability (Compulsory Insurance) Act 1969.

This policy protects you if an employee becomes injured or ill as a result of their work. You must display your insurance certificate somewhere visible on-site and keep records of your policy details for at least 40 years.

Failing to have this cover can result in fines of up to £2,500 per day until you comply.

Public Liability Insurance (Strongly Recommended)

Public liability insurance protects your gym if a member, visitor, or contractor is injured on your premises or if their property is damaged.

Claims of this nature can be expensive, even for minor accidents. Having this cover shows your business takes safety seriously and reassures both members and landlords that you’re prepared for unforeseen events.

Professional Indemnity Insurance

If your gym or trainers provide personalised fitness plans, coaching, or nutrition advice, professional indemnity insurance is essential. It covers claims of negligence or misinformation that may result in injury or financial loss.

Even when trainers act responsibly, clients may still make complaints or seek compensation, so this cover provides vital legal and financial protection.

Equipment and Business Interruption Insurance

Fitness equipment is a major investment. Gym equipment insurance covers damage, theft, or breakdown of machines, weights, and other assets. Some policies even include temporary replacement equipment, helping you stay open during repairs.

Business interruption insurance goes a step further, covering lost income if your gym must close temporarily due to fire, flooding, or other disruptions. It ensures you can keep paying staff and bills while you recover.

Optional Add-ons

Depending on your gym’s setup, additional policies can provide extra protection:

  • Personal accident cover: Protects staff or self-employed trainers in case of injury.
  • Cyber insurance: Covers costs related to data breaches, ransomware, or online fraud, particularly important if you store member information digitally.

When comparing policies, check that your provider is authorised by the Financial Conduct Authority (FCA) and that your coverage includes all key business activities, such as classes, events, and outdoor sessions.

Compliance and Claim Validity

Insurance works hand in hand with compliance. If your gym fails to meet basic legal standards, such as maintaining equipment, completing risk assessments, or adhering to Health and Safety Executive (HSE) guidance, insurers can refuse to pay out.

Keeping your policies current and maintaining accurate safety documentation ensures every claim remains valid and straightforward to process.

Fitness studio owner smiling

Step 8 – Accessibility and Equality Compliance

An inclusive gym isn’t only good business practice, it’s a legal requirement. Under the Equality Act 2010, all UK gyms must make reasonable adjustments so that people with disabilities can access and use their facilities without disadvantage.

Compliance goes beyond physical access. It includes staff training, communication, and how you design your member experience from start to finish.

Meet Legal Obligations Under the Equality Act 2010

The Equality Act requires businesses to identify and remove barriers that prevent people with disabilities from using their services. For gyms, this means reviewing your facilities, processes, and communication methods regularly.

The Equality and Human Rights Commission (EHRC) defines “reasonable adjustments” as practical changes that make your services accessible without causing disproportionate cost or disruption. These can include physical modifications, policy updates, or alternative service options.

Examples of Reasonable Adjustments for Gyms

Common examples that help ensure compliance and improve accessibility include:

  • Wheelchair access: Ramps, wide doorways, and step-free routes to main areas.
  • Signage: Large, high-contrast signs and clear wayfinding throughout the facility.
  • Locker rooms and restrooms: At least one accessible changing area with appropriate privacy and space.
  • Accessible equipment: Machines with adjustable settings or specialised designs for seated or one-handed use.
  • Lighting and acoustics: Well-lit spaces and reduced echo for members with sensory sensitivities.

When designing new spaces or upgrading equipment, include accessibility in your planning from the start. It is far more cost-effective to design for inclusion than to retrofit later.

Train Staff to Support Every Member

Inclusivity depends on attitude as much as infrastructure. All staff should receive regular training on how to assist members with physical or sensory disabilities respectfully and confidently.

Training can cover:

  • Communicating effectively with people who have visual or hearing impairments.
  • Offering appropriate assistance without making assumptions.
  • Maintaining awareness of hidden disabilities.

Good communication and empathy are essential to creating a gym environment where every member feels valued and welcome.

Conduct Accessibility Audits

Carry out an accessibility audit at least once a year, or whenever you make changes to your layout, facilities, or equipment. The audit should document:

  • Physical accessibility (entrances, routes, and signage).
  • Equipment accessibility and maintenance.
  • Staff awareness and inclusion policies.
  • Feedback from members with disabilities.

Keep written records of your audits and any actions taken. These demonstrate ongoing compliance and a proactive approach to equality during inspections or landlord reviews.

Gym member in wheelchair showing thumbs up

Step 9 – Stay Compliant: Ongoing Checks, Renewals, and Recordkeeping

Legal compliance doesn’t end once your gym opens. Licences, insurance policies, and safety procedures all need to be maintained and reviewed regularly. Keeping up with renewals and documentation helps prevent fines, insurance issues, and unnecessary disruptions.

A simple system for tracking updates can save you hours of admin and give you confidence that your business is always operating legally.

Keep Track of Renewal Dates

Most gyms manage multiple documents with different expiry cycles. Create a clear list of renewal dates for:

  • Licences: PPL/PRS, food hygiene, childcare or pool permits (usually annual or biannual).
  • Insurance: Public liability, employers’ liability, and equipment cover (typically renewed annually).
  • Safety documentation: Fire and risk assessments (review at least once a year or when major changes occur).

A calendar reminder or digital tracking tool ensures you never miss a renewal deadline. Even a short lapse could leave your gym uninsured or operating without a valid licence.

Prepare for Inspections and Audits

Inspections from local councils, the Health and Safety Executive (HSE), or the Information Commissioner’s Office (ICO) can occur with little notice. Staying prepared makes them quick and stress-free.

Keep inspection-related files organised and easy to access, including:

  • Risk assessments and maintenance logs.
  • Health and safety and equality policies.
  • Cleaning schedules and staff training records.
  • Data protection and privacy documentation.

Regularly updating these materials shows that your gym is committed to safety, fairness, and transparency.

Review and Update Your Policies

Policies should evolve as your gym grows. Review key documents at least once a year, or sooner if regulations change. A typical policy review checklist should include:

  • Health and Safety Policy: Covers responsibilities, procedures, and incident reporting.
  • Data Protection Policy: Reflects current GDPR and ICO guidance.
  • Equality and Accessibility Policy: Ensures compliance with the Equality Act 2010.
  • Staff Handbook: Includes employment policies, conduct expectations, and grievance procedures.

Regular reviews help keep your team informed and prevent outdated procedures from slipping through the cracks.

Follow Recordkeeping Best Practices

Good recordkeeping protects your business if you ever face an audit, complaint, or insurance claim. Store the following securely, either digitally or in paper form:

  • Risk assessments, inspection reports, and training records.
  • Accident or injury logs.
  • Insurance certificates and renewal confirmations.
  • Payroll, tax, and registration documents for HMRC.

Keep most records for at least three years, and retain accident or injury-related documents for longer in case of future claims.

Create a Compliance Calendar

A simple “compliance calendar” can keep all legal deadlines in one place. Use a spreadsheet or digital reminder system to log due dates for renewals, audits, and training.

For a more efficient approach, consider using gym management software. It helps centralise important business information, manage staff schedules, and maintain clear operational records, making it easier to stay organised and demonstrate compliance when needed.


Even the most diligent gym owners can miss key legal details. These common mistakes are easy to overlook but can lead to serious issues, from fines and lost insurance coverage to reputational damage. Use this list as a quick reference to keep your operations compliant and protected.

  • Failing to register with the ICO: Any gym collecting member or staff data must be registered with the Information Commissioner’s Office.
  • Using unclear or unenforceable membership contracts: All contracts must comply with the Consumer Rights Act 2015 and follow fair terms guidance from the Competition and Markets Authority.
  • Skipping regular equipment inspections: Broken or unsafe equipment breaches Health and Safety Executive (HSE) requirements and can invalidate insurance claims.
  • Playing music without a PPL PRS licence: A licence is required for any public music use, including background playlists or group fitness classes.
  • Ignoring accessibility duties: Failing to make reasonable adjustments under the Equality Act 2010 can lead to discrimination claims.
  • Not updating safety risk assessments or training: Risk assessments should be reviewed annually or after significant changes to your facility or staff.
  • Letting insurance policies lapse: Missing a renewal deadline could leave your gym unprotected against claims, injuries, or property damage.

Keeping on top of these details builds a safer, more professional, and legally sound fitness business.

Fitness instructor smiling in the gym

Keep this checklist handy to ensure your gym stays fully compliant year-round.

CategoryRequirementStatus
RegistrationCompanies House / HMRC
LicencesPPL PRS / Food Hygiene
InsuranceEmployers’ Liability / Public Liability
SafetyHSE Risk Assessment / Accessibility Audit
Data ProtectionICO Registration / Privacy Policy
ContractsMembership / Supplier / Staff
OngoingAnnual Renewals / Recordkeeping

Completing these checks once isn’t enough. Revisit them regularly to keep your gym safe, legal, and ready for growth.


Do I need a licence to play music in my gym?

Yes. You must have a PPL PRS licence for any music played publicly, including background playlists and group exercise classes.

Is insurance mandatory for gyms in the UK?

Employers’ liability insurance is legally required if you employ staff. Public liability insurance isn’t mandatory but is strongly recommended for member and visitor protection.

What are the most common legal risks for gyms?

The most frequent issues involve personal injury claims, data breaches, and disputes over unfair membership contracts or cancellation terms.

How often should I review my gym’s health and safety policy?

Review your policy at least once a year or whenever you make significant changes to your premises, staff, or equipment.


Building a Safe, Compliant and Scalable Gym

Legal compliance is an ongoing commitment that underpins every part of a successful gym business. It protects your members, supports your staff, and ensures your reputation grows with your membership base.

Once your gym is fully compliant, you can shift focus toward growth, improving your gym’s branding, marketing, member retention, and scalability with confidence.

Modern gym management tools such as EZFacility make it easier to stay organised. The platform helps centralise key business information, manage staff schedules, and maintain clear operational records, supporting a more efficient and transparent approach to compliance.

Manage your gym’s operations and compliance in one place. Book a demo today to explore how EZFacility simplifies bookings, memberships, and audits.

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SEO for Gyms: The Complete Guide

« Blog | Written by ezfacility | | (0) Comments |

When someone searches online for a “gym near me,” the facilities that appear at the top are usually the ones gaining new members. 

That visibility doesn’t happen by chance. It’s the result of search engine optimisation (SEO). In simple terms, SEO helps your gym show up when people in your area search for fitness options, classes, or memberships.

If you’re a gym owner in the modern age, this matters more than ever. People now discover and compare gyms on their phones, read reviews before visiting, and trust Google’s local results to guide their decisions. If your business isn’t showing up, potential members are going to your competitors instead.

This comprehensive and straightforward guide breaks down SEO for gyms into clear, actionable steps that anyone can follow, even if you’ve never touched a marketing dashboard. 

You’ll learn how to improve local visibility, create content people actually read, and turn more online searches into loyal members.

Although there’s a lot to cover, we’ve made things as digestible as possible. You can use the navigation section below to easily get around the different topics of gym SEO, or quickly pick up from where you left off.


Jump to Section


At A Glance

  • Appearing in local searches brings in more members. Most people find a gym by searching online for one nearby.
  • Each gym location needs its own page online. This helps people in every area find the right branch and see local reviews, photos, and details.
  • A clear, fast website helps people join more easily. When your site loads quickly and looks good on mobile, visitors are more likely to sign up.
  • Good SEO saves money. The better your organic visibility, the less you need to rely on paid ads to fill classes and grow memberships.

What Is SEO for Gyms and Why Does It Matter?

How Search Affects Gym Growth

When people want to get fitter, they don’t start with a walk around the high street. They start with a Google search. 

Phrases like “gym near me” or “best fitness studio in [city]” are now the first step in most membership journeys. In fact, research shows that 46% of all Google searches are looking for local information.

That means your gym’s visibility online directly impacts how many new members walk through your doors. If your business doesn’t appear in local search results, people are likely to join a competitor instead.

SEO vs Paid Ads for Gyms

SEO, or search engine optimisation, is about earning your place in Google’s results naturally by improving your website and online presence. Paid ads, on the other hand, are short-term. They only work while you’re paying for clicks.

The biggest advantage of SEO is that it builds long-term visibility. Once your website ranks well and provides helpful information, it continues attracting visitors every day without extra cost. 

For gyms with seasonal trends, for example, January sign-ups or summer bootcamps, SEO helps maintain steady interest all year round.

The Core SEO Building Blocks for Fitness Businesses

Strong SEO for gyms is built on three key areas:

  • On-page SEO: Making sure your website content uses the right words, clear titles, and useful information so search engines and people understand what you offer.
  • Off-page SEO: Strengthening your reputation online through links, partnerships, and directory listings that show your gym is trusted and well-known.
  • Technical SEO: Keeping your site fast, secure, and easy to use on phones, tablets, and computers so both visitors and search engines can navigate it easily.

Together, these three pillars form the foundation for better visibility, more enquiries, and stronger growth.

Smiling fitness studio owner.

Step 1: Build a Strong SEO Foundation

A solid SEO strategy starts with the basics: knowing what people are searching for, presenting your website clearly, and helping Google understand every page. These early steps lay the groundwork for all future growth, just like good form and consistency do in training.

Conduct Keyword Research That Reflects Fitness Intent

Keyword research means finding the exact words and phrases potential members type into Google. It’s how you discover what people in your area are really searching for, so you can match your content to their needs.

Think of two main types of keywords:

  • Commercial searches – when someone is ready to join or try a class
  • Informational searches – when someone is learning or researching before joining

Below is a simple example:

Keyword TypeSearch IntentExample Queries
CommercialSearching to find or join a local gym“gym near Bristol”, “personal training in Leeds”, “yoga studio Manchester”
InformationalLooking for fitness advice or guidance“how to start weight training”, “best time for spin class”, “how many times a week should I work out”

Use both types to attract people at different stages of their journey. The goal is to show up not only when they’re ready to join, but also when they’re researching how to improve their fitness.

Optimise Titles, Meta Descriptions, and Headers

Your page titles and descriptions are what people see first in Google results. A good title is clear, short, and includes the main keyword. For example, “Gym in Manchester | Flexible Memberships and Expert Trainers”.

Your meta description should describe what’s actually on the page. If Google thinks your description doesn’t match the content, it may replace it with text pulled directly from the page instead. 

Aim for around 150–160 characters. That’s long enough to explain what visitors will find and include a short call to action or local detail if relevant.

For example:

Learn more about our Manchester gym, offering expert trainers, flexible memberships, and modern facilities. Book your first class today.

This approach helps your meta description appear accurately in search results, encourages clicks, and gives Google a clear summary of the page’s purpose.

Headers (H1, H2, H3) help organise your content. They make it easier for readers and Google to understand what each section is about. Include your keywords naturally in headers, but keep the wording simple and relevant.

Create SEO-Friendly URLs

An SEO-friendly URL is short, descriptive, and easy to read. For example:

✅ /classes/strength-training
🚫 /page?id=12345

Descriptive URLs help Google understand what each page is about and look more trustworthy to users.

Internal Links

Internal links are also important. These are the links that connect one page on your website to another. These links help visitors explore your site more easily and show Google how your pages relate to each other.

You can add internal links in two main places:

  1. Navigation menus: These help people move between your main pages like “Classes,” “Memberships,” or “Contact.”
  2. Within your page content (body copy): For example, if a paragraph mentions “personal training,” you could link those words to your Personal Training page.

This linked text is called anchor text, and it’s worth getting right.

  • Use descriptive words that tell readers (and Google) what the linked page is about, for example, “see our class timetable” or “learn more about group training.”
  • Avoid vague links like “click here” or “read more”, because they don’t provide context.

Good internal linking helps people stay on your site longer, improves navigation, and makes it easier for search engines to understand which pages are most important.

Personal trainer working on laptop

Step 2 – Master Local SEO for Gyms

Local SEO is what helps people nearby find your gym when they search online. It connects your business to people ready to visit, such as those typing “gym near me” or “best spin class in [city].” 

Strong local optimisation means showing up in Google’s map results, local packs, and voice searches, where potential new members make quick decisions.

Optimise Your Google Business Profile

Your Google Business Profile (GBP) is one of the most powerful tools for local SEO. It’s the listing that appears when someone searches for your gym name or a nearby gym on Google Maps.

If you don’t already have one, setting it up is simple. Visit google.com/business, sign in with your Google account, and follow the steps to add your business details. 

Google will then ask you to verify your listing. This is usually done by sending a short code to your business address, phone, or email. Once verified, your gym can appear in Google Maps and local search results.

Google Business Optimisation Essentials:

  • Choose the right primary category (e.g., “Gym” or “Fitness Centre”) and add secondary ones if relevant, such as “Yoga Studio” or “Personal Trainer.”
  • Add a full description that includes your services and unique features.
  • Upload high-quality photos and videos of your facilities, staff, and classes.
  • Keep your business hours up to date, especially during holidays.
  • Encourage members to leave reviews and reply to each one.
  • Use Posts to share updates like new classes, seasonal offers, or community events.

A complete, active profile shows Google that your gym is open, responsive, and relevant. This will increase your chances of appearing in local searches and on Google Maps.

Manage Reviews and Local Reputation

Reviews are one of the most powerful ranking and trust signals in local SEO. In simpler terms, they help people choose your gym over another and influence how high your listing appears in search results.

Make it easy for happy members to leave reviews by:

  • Placing a QR code at your front desk or exit area that links to your Google review page.
  • Sending email or SMS follow-ups after sign-ups or classes with a short “How was your experience?” message.

Always respond to reviews, even the negative ones. A polite, helpful reply shows professionalism and can turn a bad experience into a positive impression. Google also recognises consistent responses as a sign of active management, which can improve your ranking locally.

Strengthen Local Citations and Directory Listings

A citation is any mention of your gym’s name, address, and phone number (often called NAP) on another website, such as local directories, fitness platforms, or review sites.

To strengthen your local presence:

  • Add your business to trusted sites like Yelp, Bing Places, Apple Maps, Facebook, and fitness directories like ClassPass.
  • Keep your NAP details identical everywhere. Even small differences (like “Street” vs “St”) can cause confusion for Google and lower your visibility.
  • Immediately update listings whenever you move locations or change contact details.

The more consistent your listings are across the web, the more confident Google becomes that your business information is accurate, helping you appear more often in local searches.

Multi-Location SEO: Scaling Visibility Across Sites

If you manage more than one gym, each location should have its own dedicated page on your website and its own verified Google Business Profile. Treat every site like its own local business.

Each location page should include:

  • A unique description written for that specific branch
  • A map embedded from Google
  • Photos of the actual facility
  • Local reviews and class schedules
  • Clear contact details and opening hours
Single Location SEOMulti-Location SEO
One gym in one areaTwo or more gyms in different areas
One Google Business ProfileOne profile per location
One “Contact Us” pageSeparate location pages with unique details
General content for all visitorsLocalised content for each area

This helps each branch rank for searches in its own neighbourhood, for example, “gym in Bristol” or “fitness centre in Bath”, instead of competing against each other.

Receptionist with gym members at large gym facility

Step 3 – Create Content That Attracts and Converts

SEO works best when it helps people connect with your gym’s story and services. When your website regularly shares useful, interesting content, visitors spend more time exploring, feel more confident in your expertise, and are more likely to become members. 

Good content marketing for gyms involves creating blog posts, videos, and guides that answer real questions and inspire action.

Develop Blog Topics That Match Member Interests

The best content starts with understanding what your audience cares about. Think about your members’ goals, questions, and challenges. Then, create content that helps them find answers or feel motivated to keep training.

For example:

  • “Top 10 Benefits of Strength Training” is great for showing expertise and inspiring beginners.
  • “How to Choose a Personal Trainer” helps people make informed decisions and positions your trainers as trusted professionals.

Focus on the questions potential members are already typing into Google, such as:

  • “What’s the best beginner gym routine?”
  • “How often should I lift weights?”
  • “How do I stay motivated to work out?”

You can find these questions easily using free tools like:

A mix of evergreen content (topics that stay relevant all year) and seasonal content (linked to trends or times of year) keeps your website fresh and engaging.

  • Evergreen examples: “How to Improve Your Form on Common Exercises,” “The Benefits of Group Fitness.”
  • Seasonal examples: “Best Winter Fitness Tips,” “Summer Bootcamp Ideas.”

Authenticity is key. Use your instructors’ voices, share client success stories, and highlight class spotlights. This shows personality, builds trust, and makes your gym feel approachable and community-focused.

If you’d like more inspiration, explore our guides on Gym Branding Strategies and Gym Marketing Ideas. These articles offer practical ways to align your content with your brand and marketing goals.

Optimise Each Piece of Content for Search and Conversion

Once you’ve chosen your topic, take a few small steps to help Google understand what your post is about and encourage people to click when it appears in search results.

  • Use your main keyword naturally in the page title, the first paragraph, and at least one subheading. For example, if your topic is “gym workout ideas,” make sure that phrase appears early on the page.
  • Add related words and topics throughout, such as personal training, nutrition advice, or class timetable, to show your content covers the subject in full.
  • Link to other useful pages on your site, like your class schedule, membership options, or trainer profiles. Internal links guide readers to the next step and help Google connect your pages together.
  • Write an engaging meta description that clearly reflects what’s on the page and includes a reason to click, such as a benefit, location, or call to action.
  • Add visuals like photos or short videos. Use descriptive alt text (for example, “group fitness class in Birmingham gym”) so Google can understand the image and include it in image searches. Visuals can also help keep readers engaged, so they’re less likely to click off.
  • End with a friendly invitation that matches your goal. Examples include:

    “Book your first session today.”
    “Explore our class timetable.”
    “Meet our trainers.”

Small, consistent actions like these make your posts easier to find and more persuasive once people land on them.

Use Content to Demonstrate Expertise and Trust

Search engines and potential members both look for credibility. The more trustworthy and expert your content feels, the stronger your reputation becomes, both online and in your community.

You can build this trust by:

  • Publishing guides written or reviewed by qualified professionals, such as trainers, coaches, or nutrition experts.
  • Including short author bios that show experience and credentials (for example, “Written by Sarah Jones, Certified Personal Trainer”).
  • Adding testimonials or real results from members who’ve achieved their goals through your programs.
  • Referencing reliable data from trusted sources such as ukactive or the NHS to back up your claims.
  • Encouraging comments and discussion under your posts or on social media to show that your gym has an active, engaged community.

When visitors see that your information is expert-led, transparent, and backed by evidence, they’re more likely to trust your advice and take the next step, such as booking a session or joining your membership program.

Gym owner and gym member celebrating

Step 4 – Improve Your Gym’s Technical SEO

Technical SEO might sound intimidating, but it simply means making sure your website runs smoothly, loads quickly, and is easy for both visitors and search engines to use. 

Think of it like the maintenance work that keeps your gym equipment in top shape, not always visible, but vital to keep things running smoothly. 

Ensure Fast Load Times and Mobile Performance

Most people looking for a gym use their phones. If your site takes too long to load or is hard to use on a small screen, potential members will move on to another option.

Start by testing your site using free tools like Google PageSpeed Insights. These tools score your site’s speed and tell you where it can improve.

To help your site load faster and work better on phones:

  • Resize large images so they’re the right size for the web. Big photos can slow things down.
  • Remove anything unnecessary, like old pop-ups, extra widgets, or features you don’t use.
  • Ask your web developer to make sure your site runs efficiently and doesn’t have code that slows it down.
  • Keep things simple on mobile: clear buttons, short text blocks, and quick ways to book a class or sign up.

A smooth, quick, and easy-to-use mobile-friendly site makes a strong first impression and keeps visitors on your page longer. Plus, it’ll help improve your chances of being more visible in Search. That’s because Google rewards websites that perform well on smaller screens.

Secure Your Site and Structure It Clearly

When someone fills in a form, books a class, or pays online, they expect their information to be protected. To build that trust, your site should use HTTPS, which you’ll recognise by the padlock icon next to your web address. 

If you don’t have this in place, ask your site’s web host or a developer to enable it; it’s usually a quick fix.

It also helps to make your site easy to navigate:

  • Keep your main menu clear with headings like Classes, Memberships, and Contact.
  • Add links between related pages, such as linking your Trainers page to your Personal Training section.
  • Create a clear structure so people can always find what they need in a few clicks.

You can also help Google understand your site better by creating a simple list of your key pages, called a sitemap. Free online tools or your web developer can help generate one. Once ready, submit it through Google Search Console. This tells Google exactly which pages to show in search results.

Implement Schema Markup for Fitness Businesses

Schema markup helps Google understand your business in more detail. It’s a small piece of code that adds “extra context”, like your opening hours, reviews, or trainer information, so that Google can display richer results, such as star ratings or FAQs, right on the results page.

You don’t need to write code yourself to use schema. Free AI tools like ChatGPT, Gemini, and Claude can help you generate it. Just type something like:

“Create LocalBusiness schema for a gym with classes, opening hours, and reviews.”

For gyms, the most useful schema types include:

  • LocalBusiness schema: Highlights your name, location, and contact details.
  • FAQ schema: Displays common questions and answers, such as “Do you offer personal training?” directly in search results.
  • Review schema: Helps your star ratings appear under your listing in Google.

Once generated, ask your developer to help you add the schema to your website.

If any of these steps feel confusing or time-consuming, don’t be afraid to ask an experienced web developer or digital marketer for help.

 They can implement these changes quickly and make sure your site stays fast, secure, and easy to find.


When trusted websites mention or link to your gym, Google sees that as a signal of credibility. These links, known as backlinks, act like votes of confidence that show your business is real, respected, and well-connected. 

The stronger and more relevant the links, the higher your website can appear in search results. Naturally, this will put your site in the best position to receive new members as you’ll be more visible.

The good news is that gyms have plenty of natural opportunities to build these connections, especially within the local community.

Earn Local and Industry Backlinks

Start by thinking about who you already work with in your area. Every partnership, event, or sponsorship is a chance to earn a link to your website.

Here are some easy ways to begin:

  • Partner with nearby schools, sports clubs, or wellness businesses. You could host a joint event or fitness challenge and link to each other’s websites.
  • Contribute expert quotes or short blog posts to fitness magazines, online publications, or local news sites. Many are open to community-focused stories or advice from professionals.
  • Join relevant directories and platforms where people look for gyms, such as Yelp and ClassPass. These listings often include backlinks that help boost your visibility.

Focus on quality, not quantity. A few links from trusted, relevant sites will do far more for your SEO than dozens of random ones.

Gym owner shaking hands with business partner

Use PR and Social Proof to Build Authority

Public relations (PR) and community engagement also strengthen your reputation, both online and offline. Sharing your successes helps more people discover your gym and gives others a reason to talk about it online.

You can:

  • Share stories about community involvement, such as charity fundraisers, local challenges, or free wellness workshops.
  • Celebrate achievements, like member milestones or trainer awards, and send short press releases to local newspapers or radio stations.
  • Collaborate with local influencers or community leaders who genuinely align with your values.
  • Stay active on social media, linking back to your site when sharing blog posts, class updates, or success stories. While social links don’t directly boost rankings, they increase visibility and trust, both of which help indirectly.

Every mention of your business, whether in an article, directory, or social post, tells search engines that people recognise and value your gym. Over time, this helps you rank higher and attract more members through organic search.


Step 6 – Track, Measure, and Refine Your SEO Strategy

Once your SEO efforts are in place, it’s time to track your progress. Measuring what’s working (and what’s not) helps you focus on the changes that make the biggest difference. That’s more visitors, more enquiries, and more members.

You don’t need to be a data expert to do this. A few free tools and simple habits can give you all the insight you need to grow with confidence.

Track Key Performance Metrics

Start by monitoring the numbers that show how your website and local listings are performing:

  • Organic traffic: How many people visit your website from Google without clicking an ad. You can see this in Google Analytics or similar tools.
  • Keyword rankings: Which search terms your website appears for, and where you’re ranking. Free tools like Ubersuggest or Ahrefs Webmaster Tools can help you check this.
  • Local visibility: How often your gym appears in Google Maps and the local 3-pack (the small map that appears above search results).
  • Google Search Console data: Use Google Search Console to track which pages get the most clicks and impressions (how often they’re shown in search results).
  • Conversions: The actions that matter most, such as class bookings, membership sign-ups, or people filling in a contact form.

Focusing on these numbers helps you see which parts of your website attract attention and which ones lead to new members.

Review What’s Working (and What’s Not)

Once you have some data, look for patterns. Which pages bring in the most visitors or bookings? Which topics seem to resonate most with your audience?

When you find a page that performs well:

  • Replicate its success. Look at how the page is structured, such as the headings, images, and calls to action, and use a similar layout on new content.
  • Update older pages with better visuals, more current information, or improved local details like area names and trainer bios.
  • Adjust your posting schedule based on what performs best. For example, if your “Winter Fitness Tips” article drives traffic every year, publish a fresh version before the next winter season begins.

SEO is an ongoing process that works best when you keep making small, steady improvements. Each update helps your website perform better and reach more potential members over time.

Fitness instructor working on her laptop

Connect SEO to Business Growth

The real value of SEO appears when you link it directly to your business goals.

As your website climbs in rankings and earns more visibility, you’ll start attracting more leads organically, meaning you can rely less on paid ads to fill your classes or memberships. This saves money while keeping a steady flow of enquiries coming in.

SEO also has a compounding effect: the more consistent you are with publishing helpful content and keeping your website healthy, the stronger your results become over time.

To stay on track, set simple, measurable goals such as:

  • “Increase website visits by 10% in the next three months.”
  • “Grow the number of bookings from organic traffic by 5%.”
  • “Rank in the top three for ‘gym near [city].’”

Review your progress each quarter, celebrate the wins, and adjust where needed. Treat it like training: small, consistent effort leads to lasting results.


Search habits are changing quickly. Artificial intelligence, voice search, and social video now shape how people discover local businesses, including gyms. Staying aware of these trends helps your business stay visible as search evolves.

The Rise of AI and Zero-Click Search

Google’s AI Overviews are starting to summarise answers directly on the results page, using information from trusted websites. These appear above normal listings and give users concise responses without requiring a click.

According to recent research, more than 58% of Google searches in the US and nearly 60% in the EU end without a click. That means it’s becoming more important than ever for your content to appear in those summaries.

To increase your chances of being featured:

  • Use question-based headings like “What Is the Best Type of Exercise for Beginners?” or “How Can I Improve My Strength Training?”
  • Include short, structured answers or bullet lists at the start of each section. This makes it easier for Google’s AI to pull clear information.
  • Keep your facts up to date and reference reliable sources when possible.

A study by Semrush predicts that by 2028, digital marketing and SEO-related topics could attract more visitors from AI search than from traditional search results. Creating accurate, trustworthy, and easy-to-scan content now positions your gym ahead of that curve.

Voice Search and Conversational Queries

Voice search is now a normal part of daily life, with nearly one in five people worldwide (20.5%) using it regularly. Many of these searches are local, like:

“Where’s a gym with childcare near me?”
“What time does the spin class start at [gym name]?”

To optimise for voice searches:

  • Write in a natural, conversational tone that mirrors how people speak.
  • Use question phrases and include your location in key spots (for example, “Our Brighton gym offers morning bootcamps near the seafront”).
  • Mention landmarks or neighbourhoods that locals recognise. This helps voice assistants like Google Assistant and Siri match your gym to nearby searches.

The easier your information is to read aloud, the more likely it is to be included in spoken search results.

The Role of Video, UGC and Community Engagement

Short, visual content is becoming a key part of SEO. Platforms like YouTube Shorts, Instagram Reels, and TikTok can help your gym appear where people are already spending time. These videos often show up in Google results too, especially when they’re labelled clearly.

You can:

  • Share quick clips showing your trainers in action, class highlights, or behind-the-scenes moments.
  • Add descriptive titles such as “Beginner HIIT Class at Our Bristol Gym.”
  • Include your city name and relevant hashtags to improve visibility.

Encourage user-generated content (UGC) such as reviews, progress stories, or social challenges. When real members post about your gym, it signals authenticity, something search engines and potential members both value.

Building a community that talks about your brand online strengthens your reputation, helps your SEO, and increases trust before someone even steps through your door.

Fitness influencer shooting content while working out

Step 8 – Common Gym SEO Mistakes to Avoid

Even with the best intentions, small SEO errors can stop your website from reaching its full potential. Here are the most common mistakes gyms make, and how to avoid them.

  • Copying the same content across multiple location pages. Each branch should have unique descriptions, photos, and reviews to help Google recognise them as separate businesses.
  • Ignoring mobile optimisation and Core Web Vitals. Most visitors search on their phones. A slow or hard-to-use mobile site can drive people away before they even see your classes.
  • Forgetting to update your business details. Keep your opening hours, phone number, and address consistent everywhere, including Google, Facebook, and directories.
  • Using too many keywords. Filling pages with repeated phrases looks unnatural. Focus on answering real questions and providing useful information instead.
  • Neglecting analytics and regular reviews. SEO isn’t a one-time task. Check your traffic, rankings, and sign-up data every month to see what’s working and where to improve.

Avoiding these pitfalls keeps your gym visible, professional, and trusted, and helps every other SEO effort go further.


Step 9 – Gym SEO Checklist

Use this quick checklist to review your gym’s SEO progress. Each item represents a simple, actionable step that helps improve your online visibility and attract more members.

CategoryAction ItemPurpose
1. SEO BasicsIdentify your main keywords (e.g., “gym near [city]”).Helps your content target what people actually search for.
Write clear, keyword-focused page titles and meta descriptions.Improves visibility and click-through rates in Google.
Use simple, descriptive URLs.Makes pages easier for Google and users to understand.
2. Local SEOSet up or verify your Google Business Profile.Makes your gym appear in Google Maps and local results.
Keep your business hours, address, and phone number updated.Builds trust and prevents confusion.
Collect and respond to member reviews.Improves reputation and local ranking.
3. Content StrategyPublish helpful blogs, videos, or guides.Builds authority and drives engagement.
Include relevant keywords and internal links naturally.Helps Google connect your pages and improves ranking.
Add clear calls to action like “Book a Class” or “Join Now.”Converts website visitors into members.
4. Technical SEOTest your site speed on Google PageSpeed Insights.Ensures fast loading, especially on mobile.
Secure your site with HTTPS.Protects user data and builds trust.
Submit a sitemap through Google Search Console.Helps Google find and index all your pages.
5. Authority BuildingPartner with local schools, clubs, or wellness brands.Earns backlinks and community visibility.
Share success stories or events through PR and social media.Builds recognition and trust.
6. Analytics & TrackingReview traffic, rankings, and conversions monthly.Measures progress and highlights opportunities.
Update underperforming pages with new info or visuals.Keeps content relevant and competitive.
Set quarterly SEO goals (e.g., “10% more organic sign-ups”).Links SEO performance directly to business growth.

Keep this checklist handy and review it every few months. SEO works best when it becomes part of your routine. Just like training, steady effort delivers lasting results.


Summary: Turning Visibility Into Growth for Your Gym

Strong gym SEO keeps you visible, trusted, and top of mind for potential members. It helps people discover your business, builds credibility through reviews and local presence, and turns casual searches into real memberships.

The more consistent your SEO efforts are, the stronger your results become. Search visibility grows over time through steady improvement, clear communication, and a consistent focus on member experience. Like getting fitter or building muscle, it doesn’t happen overnight.

 Each small update you make adds up, helping your gym grow month after month.

As your SEO begins to deliver a regular stream of new leads, the next challenge is managing that growth efficiently. This is where smart technology makes a real difference.

Tools like EZFacility’s Gym Management Software help you handle everything in one place, from class bookings and membership renewals to reporting and multi-location management. 

With the right system behind you, every person who discovers your gym through SEO can quickly become a loyal, long-term member.

Group of fitness trainers

Frequently Asked Questions About Gym SEO

What is SEO for gyms?

SEO for gyms means improving your website and online presence so that people searching for fitness options nearby can easily find your business. It includes optimising your website, managing your Google Business Profile, creating helpful content, and maintaining consistent contact details across the web.

How long does gym SEO take to work?

Most gyms start seeing measurable improvements within three to six months of consistent SEO activity. Factors like website quality, competition, and content frequency can affect the timeline, but steady progress adds up over time.

Do I need to hire an agency or can I do SEO myself?

Many gym owners handle basic SEO tasks themselves, such as setting up a Google Business Profile, adding local keywords, and writing regular blog posts. However, for technical improvements or multi-location optimisation, it can help to work with an experienced SEO specialist or marketing agency.

What are the most important SEO factors for gyms?

Local SEO, mobile performance, and content quality are the top ranking factors. Make sure your site loads quickly on phones, your business information is accurate everywhere, and your content answers real member questions clearly.

Can SEO help reduce my gym’s advertising costs?

Yes. As your gym starts to appear higher in local search results, you’ll gain more organic visitors, meaning more leads without relying heavily on paid ads. Over time, this can reduce your cost per lead and make marketing more sustainable.

How do I know if my SEO strategy is working?

You can track results using free tools like Google Analytics and Google Search Console. Look for steady increases in website visits, higher rankings for key search terms, and more class bookings or membership sign-ups coming from organic traffic.

business-planning2

The Best Time to Set Goals for Your Gym is in the Fall

« Blog | Written by ezfacility | | (0) Comments |

Through my personal experience, something I have found is that it’s so much easier for me to say I’m going to do something than to actually begin doing that thing. Some might say that’s “all talk and no walk”. Unfortunately, in some aspects of my life, they’d be right.
This is why I never make New Year’s resolutions. I can’t tell you how many times I have been at a New Year’s gathering and I tell a friend that I’m going to start eating healthier during the New Year. All too often, later that very same night I catch my friend’s eye as he or she is staring at me unhinging my jaw as I start on my second piece of chicken, bacon & ranch pizza which, to my embarrassment, I ordered not long after our conversation.
New Year’s resolutions usually fail, and for many, they’re just tradition. Think about it, why do so many people fall short on their resolutions? It’s partly because people are so ambitious about their resolutions but also, there is no real change between January 1st and December 31st, aside from a splitting headache.
Life has a natural rhythm to it. Different seasons elicit different emotional responses. When spring begins, I breathe a sigh of relief that the winter is over, and I can look forward to the warmer months ahead. Spring seemingly blends with summer as the trees get more and more green. Summer is chaotic and freeing but ends too quickly. Abruptly, the leaves begin to change and the hot, damp air quickly becomes crisp and refreshing. Autumn serves as a natural transition between summer and winter. However, the leaves aren’t the only things that change.
Autumn is also a time of cultural transformation: kids trade in bathing suits for backpacks, vacations turn into commutes, summer tank tops turn into fall sweaters, TV shows re-emerge with new episodes, and football starts up. Fall is when new routines are born. There is rising popularity to the idea that September is the best time to set goals for your business’s future and it makes sense too. When you’re surrounded by change and transition, whether that be culturally or seasonally, it’s easier to fully commit to a goal you’ve set for yourself or your business.
So this year, give autumn resolutions a shot and see for yourself why experts believe autumn is a great time to plan and begin achieving your goals.
What are some of the top goals you should focus on?
The key to making, maintaining, and achieving your goals is keeping things realistic. Aim for the moon, but to get there you first have to get off the ground. After opening your first gym your immediate goal shouldn’t be to open a second location. While keeping the big picture in mind is crucial to your business’ success, your short-term goals should be stepping stones and therefore be your primary focus this fall. Not only is it a great time to start thinking about your autumn resolutions and set goals for your business’ future, but we have some great advice for achieving some of the most popular goals for gym owners:
Gym Fitness Goal #1
Increase the number of memberships sold
Selling multiple memberships obviously equals more revenue which then means more money to hire the best staff, upgrade old equipment, or buy a better location. Money makes the world go round, especially if you’re a gym owner looking to expand your business. Fall is a terrific time to recruit new members to your gym for a variety of reasons. As previously mentioned, fall is when routines are born. All the people that are done with vacations and have kids back in school will undoubtedly have more free time that they are looking to spend doing something. Why shouldn’t they spend their time at your gym?
All sorts of businesses have back to school specials that drive more traffic into their stores and more online purchases. Gyms are no different. Offer back to school specials from late August to the middle of September. All your new membership gains will undoubtedly lead to long-term, loyal clientele as you follow through with the goals outlined below. Another good idea is to offer reduced rates during fall for groups of two or more that sign up together. By doing this, you get people considering joining your gym to bring a friend or two. It’s basically cheap, non-labor intensive marketing.
Lastly, a great idea is to offer your current members incentives to refer people to your gym. Referrals are another great way to get some incredibly low-cost publicity out there. For example, if one of your members refers three people to sign up, consider giving them some free gym garb. If they refer five people consider giving that member a free month and if they refer ten people consider a really nice prize like a free month with ten free personal training sessions. Put your members that achieve these awards on a board in front of the gym as another incentive to get more people spreading the word of your gym. In this scenario, the cost of giving a gym membership away for free is greatly outweighed by the gains of five new members who can also pursue your incentive program.
Gym Fitness Goal #2
Improve Relationships and Reduce Attrition
Retaining long-term clientele can be a difficult thing to do because people’s lives are always changing. Some move away and other lose the habit of going to the gym. Being a gym owner is like a juggling act which has its upsides and its downsides. On one hand, it’s difficult to balance every aspect of your gym but, on the other, you have the sole ability to determine the exact direction you want your business to move.
That being said, an important part of the juggling act you put on is reducing member attrition. How do you do this? Improve your relationships with your members. This not only increases your chances of getting more members, but it also decreases the chances that people leave your gym for a competitor (or other reasons). But how do you find any time to get to know your members when you’re so busy? If you can’t get out from behind your desk how are you going to learn about another human being?
An all-in-one software tool can be an effective way to maximise your gym’s efficiency, especially if that software is staff-friendly and has a mild learning curve. Once you and your staff are able to handle all the various cloud-based administrative tasks quickly and easily, you’ll be able to focus more on your members. Thus, you’ll attain better relationships with your members and reduce the number of members that leave your gym. Software that is able to handle billing processes through automated services additionally takes the strain off of your relationships with your members. It’s no secret that financial disputes can tear people apart, so this aspect can be pretty necessary for creating better connections with your members.
Another important aspect of planning for your gym’s future and setting achievable goals is to make sure they’re measurable. If you want to reduce member attrition and let that serve as a metric that measures your relationships with your members, you should be able to measure your retention rates. Being able to watch your retention rates grow will only drive you to work harder to improve your business.
Gym Fitness Goal #3
Expanding Your Gym’s Offerings
It’s truly a one of a kind time in the fitness industry. With the rise of social media, it seems that every day there are more and more products, personalities, and fitness regimes flooding the industry. With all of these new additions to the industry, the competition you face for your members’ loyalty and attention has never been fiercer. Give your members what those other gyms can’t, a personalized and unique fitness experience with an owner that has a genuine vested interest in their clients’ well being and fitness experience. This is something many commercial gyms can’t compete with.
One of the best ways to compete is to expand what your gym has to offer beyond just good equipment and knowledgeable staff. Put on fitness and nutritional seminars that are free to your members but outside visitors must pay a fee. By doing this you’ll both gain credibility within the community, promote more people to join your gym, and maybe turn a little bit of a profit. Another thing that you have to your advantage is the failing system of commercial gyms. They don’t want people who are serious about their fitness goals at their gyms because they make a profit off of those that buy a year-long membership on January 1st and never show up. Educational sessions bring in the kind of fitness go-getters that you want in your gym. People that want to learn and improve themselves have contagious attitudes which can only benefit your gym. Give your members a personalized fitness experience, not the “drive-thru” fast food version.
Yet another fall is rapidly approaching and as the seasons gear up to transition, you can transition as well. Now is the perfect time to reflect on your business and look at what you can improve and set goals for the future. Are you excited because we’re excited for you!
Have more goals you would like advice on how to achieve? Share them in the comments section below!
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Textmunication and EZFacility Launch ‘EZMessaging’ With Access to Thousands of Clients

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PLEASANT HILL, CA, September 6, 2018 – Textmunication Holdings, Inc. (OTC PINK: TXHD), a cloud-based mobile SMS marketing platform provider, has developed a white label solution for EZFacility, a leading sports and fitness club management software (CMS) provider, delivering instant member notifications for EZFacility’s health clubs, personal training studios, sports facilities, and recreation centres.
EZFacility will brand the “Short Message Service” (SMS) solution powered by Textmunication as “EZMessaging.” EZFacility has thousands of clients worldwide and has become one of the largest providers of feature-rich management software for the sports and fitness industry. The new solution will be available to EZFacility clients this month and will offer SMS packages to fitness and sports clubs of all sizes.
The collaboration will offer EZFacility customers advanced online tools to more precisely reach their members, build brand recognition and increase marketing ROI. SMS mobile marketing is the most effective method to communicate directly with opted-in members in a nonintrusive, FCC compliant text-messaging medium. SMS marketing has a very high open rate, builds brand loyalty, customer engagement and helps to generate new business. EZFacility clients will gain instant control of their member communications and marketing engagement capabilities. Return on investment (ROI) is achieved quickly and seamlessly through the software integration between EZFacility and Textmunication.
Textmunication has become the preferred SMS provider to many of the top CMS companies by developing API integrated solutions geared towards automated communication, lead generation, health tip alerts, new member notifications, cancellation updates, birthday alerts, reminders for renewals, personal training reminders and prospect follow-ups. In addition, members or clients who have not been active for several weeks can receive reminders along with incentive offers for family and friend referrals.

“We are pleased to partner with EZFacility to help their clients reach their members with engagement, retention and loyalty touchpoints through our white label solution,” stated Wais Asefi, Chief Executive Officer of Textmunication. “We are impressed with EZFacility’s focus on technology, innovation, and collaboration to advance their client’s member engagement.”
“We are very much looking forward to this partnership. The sports, health, and fitness industries aren’t going mobile – they have gone mobile,” stated Eric Willin, Chief Operating Officer of EZFacility. “This collaboration provides our clients with a user-friendly and simple platform for instant member engagement and is a huge timesaver for their marketing and operations efforts.”
Text TXHD to short code 87365 to sign-up for news alerts and announcements via SMS.
About Textmunication Holdings, Inc.

Textmunication Holdings, Inc. (“TXHD”) is a leading mobile marketing solution provider helping thousands of clients across North America improve engagement, retention, and loyalty with their members. Based in the heart of Silicon Valley, Textmunication leverages its dynamic SMS software platform delivering robust APIs and integrated mobile marketing solutions in markets such as health and fitness, beauty salons, sporting events, hospitality, entertainment and digital marketing firms. The company’s new software platform named “Smart Automated Messaging” (SAM) – provides a powerful nonintrusive and valued-added engagement tool capable of delivering more than one billion SMS per month. CIOReview Magazine recognized Textmunication as one of the “Top 20 Most Promising Digital Marketing Solution Providers” in its annual 2018 edition. Textmunication offers cutting-edge technology with upcoming solutions such as Rich Communication Services (RCS). Textmunication was chosen as an early adopter of RCS by a leading mobile messaging provider which could create a paradigm shift in the text messaging world with rich images, videos, chat box features and multi-media in a single text. Textmunication is also a minority owner of Aspire Consulting Group LLC, a government consulting firm located in the Washington, D.C. area. To learn more about Textmunication, visit our website at www.textmunication.com

Safe Harbor Provision:
Except for the statements of historical fact contained herein, the information presented in this news release constitutes “forward-looking statements” made pursuant to the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. You are cautioned not to place undue reliance on any forward-looking statements in this press release as they reflect Textmunication Holdings’ current expectations with respect to future events and are subject to risks and uncertainties that may cause actual results to differ materially from those contemplated. Potential risks and uncertainties include, but are not limited to, the risks described in Textmunication Holdings’ filings with the Securities and Exchange Commission. Accordingly, readers should not place undue reliance on forward-looking statements contained in this news release and any document referred to in this press release.

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Why Understanding the PHIT Act Is Important for Your Facility

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Imagine this scenario: It’s the mid-year blues of the fitness industry season and your facility is busy. Retention is rising and your sign-up rates show growth in your gym management software. It sounds like a dream, but this situation may not remain a fantasy. Not if the PHIT (Personal Health Investment Today) Act becomes a law in the United States.

There’s quite a lot of information floating around regarding the PHIT Act. Here are the basics to understand what the PHIT Act is and what it could mean for your fitness facility.

The PHIT Act in Summary

The PHIT Act proposes that Americans will be allowed to use their Pre-Tax Medical Accounts to help pay for certain physical activities. With a Health Savings Account or Flexible Spending Account—Americans could place up to $500-$1000 of pre-tax money to cover fitness classes, memberships, and personal training sessions. The expenses can then be written off as a tax deduction.

What Are Pre-Tax Medical Accounts?

Pre-Tax Medical Accounts are generally offered through an employer-provided healthcare account, or the Affordable Care Act. With either, people can place aside part of their earnings that will pay for out-of-pocket medical, dental, and vision care expenses not covered by a health benefits plan. If the PHIT Act becomes law, physical activities like yoga or cycling classes would be categorized as an out-of-pocket medical expense.

What the PHIT Act Means for Gym Owners

Easier public access to yoga lessons, personal training sessions, and gym classes means more chances for facility owners to increase revenue. If every member of your facility brought a considerable sum that was specifically meant for exercise activities, they would be more likely to keep on spending after that sum is gone. Why? The psychology of out of pocket spending. The sum your members start with is cut from their paycheck so because it doesn’t feel like the member is paying directly, the member may choose to continue spending at your facility.

As it stands now for the PHIT Act, youth memberships, youth sports leagues, and health club memberships are all included in the bill. The PHIT Act does have some restrictions though. The bill states that golf, sailing, and horseback riding “shall not be treated as a physical exercise or activity” to be covered. For those golf and sailing enthusiasts all hope is not lost—all bills under review to become law have the potential for alterations until passage.

What Gym Owners Can Do to Prepare for the PHIT Act

Think of the estimated expense as the chance to plan memberships and package deals in advance. It’s important to get that competitive edge before the PHIT Act is passed just as it’s always important to have a promotion plan ready before the surge of holiday memberships begin. Complete your strategy and have your business-ready to act. Then, all that’s left to do is spread the word. Share promotions on social media, post some signage around your business and local community or immediately send email campaigns to leads you have collected. While the responses pour in, your competitors will still be scrambling at the drawing board.

Why the PHIT Act Matters

Physical inactivity is a growing problem in the United States. The Mayo Clinic reports that less than 3 percent of Americans meet the basic qualifications for a “healthy lifestyle”. Even so, fitness classes remain popular. According to the 2018 IHRSA Global Report, the health club industry generated at least $87.2 billion in revenue in 2017.

The PHIT Act is meant to deter the problem of idleness, promote a healthier lifestyle, and encourage productivity. In a nutshell, think of it as a tax break for fitness memberships. Cost effective access to exercise classes could make staying active more desirable to your clients—and potential clients!

The History and Current Status of the PHIT Act

The PHIT Act was in Congress on March 1st, 2017. On July 12th, 2018, the House Committee of Ways and Means passed the bill in a vote of 28-7. It then was moved to the House of Representatives for further consideration. On July 25th, 2018, the PHIT Act was passed by a 277-142 vote. The bill is now on its way to the Senate.

What the PHIT Act Could Cover

  • Health Club Memberships
  • Personal Training Services
  • Exercises Competition Fees
  • Yoga and other group fitness classes
  • Youth Sports Leagues

What Could the PHIT Act Not Cover

  • Golf
  • Hunting
  • Sailing
  • Horseback Riding
  • Exercise Equipment

What Happens Each Time the PHIT Act Is Presented

The PHIT Act is susceptible to alterations each time it is presented and reviewed on the floor. For example, the PHIT Act previously had exercise videos, exercise equipment, golfing, sailing and hunting under the list of covered exercise expenses. These all have subsequently been removed from the bill.

How to Impact the PHIT Act

IHRSA (International Health, Racquet and Sportsclub Association) created a page where people can contact local senators with an automated, or personalized message about the PHIT Act. You can also reach out to your senators on your own with a telephone call or email through the official senate.gov website.

How to Find Out More About the PHIT Act

We recommend the official congress.gov website where the PHIT Act is listed. There you can opt to receive alerts on the latest news regarding the status of legislative proposals.

Do you have any thoughts about the PHIT Act regarding your facility? Let us know in the comments below and feel free to vote on our social poll on how you think the PHIT Act could affect your facility.

EZFacility Named in Capterra’s Top 20 Most Popular for Membership Management Software

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EZFacility Ranks Among The Top 20 Membership Management Software
Woodbury, NY (May 11th, 2018)
–EZFacility announced today that it has been named a Top 20 Most Popular Membership Management Software product by Capterra, the leading online resource for business software buyers.
In the fast paced and ever evolving industry that is Membership Management Software—it is quite humbling to be ranked so well amongst our peers,” comments Bryant Strozinsky, Director of Operations at EZFacility.” This placement reaffirms EZFacility’s’ continued commitment to providing clients with feature rich software solutions, and fanatical customer support.”
Top 20 Most Popular Membership Management Software is an independent assessment that evaluates customer base, number of active users, and social presence to generate a list of market
leaders in the member management space that offer the most widely adopted solutions. The Top 20 Most Popular Member Management Software is available at https://bit.ly/2KQsgln
About Capterra
Capterra is the leading online resource for business software buyers. Founded in 1999, Capterra features validated user reviews and independent research across hundreds of software categories. From Accounting to Yoga Studio Management, Capterra covers it all. Each month, Capterra helps more than three million buyers find the right software. Capterra is a Gartner company. For more information, visit Capterra.com.

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4 Customer Support Myths You Need To Drop

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Customer service has one goal. To be helpful. You know this, but want to make the experience better within your sports or gym management system. How does this happen? How does one make customer support more accommodating? By not cringing at the sound of it and disregarding these 4 crazy myths.

Myth 1:

FAQ Guide’s Aren’t Necessary

Au contraire. Otherwise, this example would not have a happy ending! Picture a member of your facility in a crowded train car. They want to know your facility’s policy on bad weather for outdoor classes. They could pull out their smartphone and make a call, but all that noise could make the conversation difficult. What they can do instead is look up the FAQ guide on your gym or sports facility website and—there is the answer. In a manner of minutes, this member has their answer and your facility management staff can continue their tasks with less chance of an interruption.

Now, take this member and multiply them by 20. Maybe 50. Chances are your members have the same questions on their mind. With an FAQ readily available, most will have their questions answered and, as a result, your gym management has the time to address other priorities.

Often times, we can forget the simplest of tasks, like removing a stain from a carpet or threading a needle. Today, many people research online about subjects that range from gym management software to e-cards. Your website should act the same in regards to common questions regarding your facility. It is this reason why FAQ guides are a time (and breath) saver.

Myth 2:

Less Incoming Calls Means More Happy Clients

Silence isn’t always golden, especially in the case of customer service at your gym or sports facility. For those members you know who sit on the fence of initiating a conversation—the initiative is on you! Make the phone call or send a quick email.

 

“I always take a few minutes out of my day and just check in with clients – whether they have been active in their account or not. It’s always nice to have someone reach out and make sure things are going well. My clients have been very receptive to this and love that we truly care about them.” – Daina DeBellis, Customer Success Administrator, EZFacility.

 

There’s still plenty of value for in-person communication too! Ask for a quick review after a member checks in about their experience with your facility. If members don’t have time, ask for a quick score of satisfaction and then reach out to them later in a follow-up to discuss the details behind the number or star rating given. Additionally, keeping record of these reviews makes for an excellent presentation to new members considering your facility.

Myth 3:

Support Guides Organize Themselves

New example! So you pull open a drawer and it’s full of hammers, rubber bands and nails. You’re only looking for one thing and you can’t find it until you clear out the entire area. No support guide should look or feel like this for any member. Diving into a mess of words without any assistance or organization to your gym management support is a horror show. Don’t settle for horror. Make it a feel good experience for your members with an organized and accessible support layout.

EZFacility Online Support Center

Myth 4:

No Need For Surveys

No surveys? This sounds like a fantastic idea for someone looking to run their facility into the ground. For a better customer experience, you need proper communication in place for feedback. You. Need. Surveys! Send those surveys however you’d like (and make sure to keep records). They can be in a follow-up email sent through your gym management system or at the end of a customer service conversation. If you happen to prefer less tech focus methods of communication, use more traditional methods like luncheon invites and personalized letters. A survey doesn’t have to be in the form of a test sheet!

At any point, a member may require help regarding your fitness or sports facility. Whether it comes from a staff member or a specific department, customer support is not solely an opportunity to help your credibility—it’s about helping build a strong bond between your staff and your members.

That being said, what advice do you think we should add about customer service? Please let us know in the comments!

If you have any questions you’d like to ask EZFacility, click the button below.

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The Top Successful Facility Secrets

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How likely are your members to keep coming back to you if you expose them to misinformation? Fitness trends are constantly changing, you want stay up-to-date with the most current health and wellness news. It’s not enough to rely solely on your own professional education. In order to stay ahead of the game, you should be in the know on what professional journals, publications and your clients themselves are saying. Being on top of these funnels of information will allow you to become the fact checker, refute any misinformation printed by these publications, and establish yourself as an expert. If clients feel you are the most reliable source, they will turn to you for advice on proper fitness, exercise and nutrition practices.

Be fair, but firm

We’re all only human, which means certain situations can arise where you may need to bend the rules a bit. If you find yourself in this positon, make sure your clients are aware you are bending a policy. For example, if you have a 24-hour cancellation policy but you decide not to charge someone due to illness, be sure they are aware that you are bending this policy for them this ONE TIME but it will not be tolerated going forward.

Have Trainers Assign Homework

Make your sessions last longer by continuing them outside the facility. Clients should be given certain instructions or things to focus on when they are on their own time as well. Give them mini exercises to practice at home, or require them to keep a food and workout journal. Breathing exercises, posture activities and meditation activities are some other great examples to try. Clients can discuss or show what they tracked during their next session or communicate with trainers via email.

Continue Education of Trainers and Staff

Knowledge is power. While the organizations your trainers obtained their certifications from will inform them of what they need to do to keep it current, your trainers need to continue their education in other ways as well. They can easily do this by reading verified fitness journals and publications, as well as attending classes, conventions and conferences to stay on top of fitness trends and news. These are all investments in your business, not expenses.Li

Like what you’ve ready so far? Excellent. We’ve got more tips to share in our video series.

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4 Ways You Can Turn Your Facility Into A Summer Oasis

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You’ve been there, walking in a world that’s basically the inside of an oven. And when the world is an oven, just about every place that’s cool is a refreshing break from the heat. With that in mind, turning your facility into a place to escape the heat can bring in a bit of summer profit.

So…how? Remember the second step in our Blog 5 Ways To Overcome Gym Membership Retention Challenges? That’s right, incentives and rewards. The simple act of giving a small gift can do member retention wonders and we’re going to revisit that idea but this time, under the lens of a summer season perspective.

Advertise your water

Water. Water. Water. It’s important more than ever to stay hydrated in the summer but still, we can often forget that. We go on trips without a beverage and we feel it just about everywhere in our body. When you’re craving water, you need it, now. If I was thirsty while walking in the summer heat, I’d run to the nearest water fountain or bottled water provider. In the season of scorching heat, a nice sign outside your center advertising water could very well drive some local joggers into your facility. Heck, you could do a free water period for members to encourage and reward your clients.

Summer Merch Sales

When summer is around, having an extra pair of everything is almost a necessity for anyone. There are two great experiments to try if you have merchandise to sell at your facility. The first is the opportunity for a sale on winter and fall items and the second is a tactic to increase audience engagement. The summer sale on winter merch is self-explanatory. Select which out of season products you wish to discount with the intent of retaining clients for the colder seasons now that they’ve bought workout clothes with your business on it as a reminder. There are endless approaches to a sale of course. You could even go a step further and attach discounted memberships for the fall/winter seasons if clients spend a select amount on your merchandise. Now the step to increasing audience engagement would be to make the summer sale accessible to members who sign up for a particular class or new members.

Free Giveaways Through Engagement

When it’s free, it’s got someone’s attention. Let’s say you have 100 t-shirts you’d like to get rid of. Put up a sign saying you’ll give them out for free to the first 100 people on a Monday. If they’re a member add a discount to upcoming classes along with the shirt. If they’re new, ask for their contact info in exchange for the free shirt . But let’s say only 50 people entered your facility on Monday so you still have 50 shirts left. Repeat your giveaway strategy to Tuesday, Wednesday and Thursday but limit your supply of shirts to 10 each day. It is now Friday and you have 20 shirts left so you decide to raffle 10 to the your members and 10 to new members who previously gave their contact info. By the end of the week, you have no more t-shirts and a handful of leads to reach out to during the colder seasons.

Introduce an R&R Space

When your work out you’re not just thirsty. You’re hungry and tired and not every facility is going to have a café running inside it or a place to lounge for a few minutes. (If your facility does happen to have a café inside, share on social media #EZDoesIt and we’ll share it on our Twitter and Facebook pages!) However, the presence of a separate station for food and drink can boost the interest level among clients. If there’s no room in your facility to make a rest stop, advertise your facility as a delivery friendly location. (Sounds like the perfect time to team up with some of your local eateries near your facility!) Build a connection going and turn your spot into a place people go to workout and relax. When summer arrives, it can be quick—so there’s no time to lose! Be the first fit summer oasis spot in your town!

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Your Resource Guide To Package Plans

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What is the New Package Plans feature?

For those of you who were using our older Package Plans, you were basically going in and filling out all the necessary information: from the number of sessions to the dates and time, pricing, etc. All information basically needed to be filled out at the time of sale.

The updated Package Plans feature changes that process. Our Redesigned Package Plans will allow you to preset your usual package details prior to selling, so when it does come time for the sale—it’s ready and done—in just a few steps.

How is the new Package Plans feature?

It’s a great improvement compared to what you’ve been used to. The benefits of the new Package Plans eliminates a lot of steps during the sale, which was the goal when designing the updates to the new Package Plans feature. More steps when setting up, less steps when selling. That is our goal with Package Plans.

What can you expect from the New Package Plans feature?

  • Speed improvements
  • Ability to set end dates and auto calculate the package length
  • Bug fixes brought to our attention during the opt-in period
  • Documents can be added to packages
  • Clients can agree to the document during the sale of the package
  • Members can sign documents electronically using signature pad, touch screen, or mouse
  • Capability to effortlessly create predetermined plans using a 2-3 step wizard • Ability to quickly sell packages using a 3-step wizard
  • Flexible billing installment possibilities for your clients
  • Enhanced recurring package options
  •  Newly added option for unlimited sessions
  • Refreshed look & feel

If you have any questions or would like an overview, absolutely feel free to reach out to our support who will be more than happy to walk you through the new Package Plan. We also recommend watching our webinar: Package Plans Feature for a quick visual guide.

We want to ensure that everyone is comfortable with the updated Package Plans feature.

-The EZFacility Team

 For more support info, click above!