Improve Client Experience with Self-Service

« Blog | Written by ezfacility | | (0) Comments |

What a year it has been for the sports and fitness industries around the world.

Around this time last year, we were hearing rumours about potential lockdowns which ended up being implemented in countries across the globe. Now, we have dates with a roadmap allowing sport and fitness industries to start getting back to business.

In this last year, everything moved to online tools and that seems to be the way forward for the world. People have switched from cash payments to quick and easy online card payments for their ordering and booking needs.

Have you thought about a self-service online booking tool? A system which is easy and quick for your clients to book sessions, buy memberships, and purchase packages.

When you are due to reopen and members start arriving, you may want to reduce the queue times and clients may not want to handle cash payments or wait with other people. Why not give them the tool to manage this themselves with an online service?

Here at EZFacility, we have a self-service online booking tool where your clients can easily manage their schedules, book into classes/sessions, purchase memberships and packages, and manage their invoices. Check out the client experience of the self-service through the following link.

As always, the EZFacility team are here for any questions you might have in regard to the self-service tool. If you want to explore this more and get some in-depth product training and help with your set up you can find out all the options on our client services page.

Let’s move forward from last year and look to progress and have a positive 2021!

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