“How are we going to make the women happy in this club?” That’s the question health clubs and similar facilities should be asking themselves says Bridget Brennan, author of the book Why She Buys; founder and CEO of Female Factor, a Chicago-based consulting firm that specializes in marketing to women; and keynote speaker at the 2013 Club Industry Conference and Exposition later this week. According to Brennan, women drive 70 to 80 percent of consumer spending worldwide. If they’re not spending the money themselves, she says, then they’re influencing or vetoing someone else’s decision to spend it. Either way, women tend to spread the word: “[They] are the drivers of word-of-mouth publicity,” Brennan explained to Club Industry.
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