We know getting familiar with a new tool or product can sometimes feel a bit overwhelming. That’s why we’ve created these SaaS resources to help assist you. Customer success is very important to us.
Listed below, you will find different links to the benefits of using EZFacility, common how-to’s, onboarding, instructional online videos, and more.
Why EZFacility?
EZFacility is a Software as a Service (SaaS). With SaaS, there is nothing to install or update. All you need is an internet connection and you are able to access your information anywhere, anytime. It’s convenient, it saves time and it saves money.
Discover some other benefits of using EZFacility like customer insight, improved customer loyalty, optimised infrastructure, maximised staff productivity, increased revenue, and reduced costs.
Press & News
Don’t just take our word for it. Find out what others have to say about EZFacility and why we’ve been named one of the most popular software management services out there.
Onboarding
Need help onboarding? Here you can learn how to get started adding venues and trainers, creating schedules and memberships, selling contracts, and more.
Advanced Marketing Tools
In addition to all the features that make EZFacility a powerful facility management tool, we also offer advanced marketing capabilities designed to help you grow your business and nurture client relationships. With our Advanced Marketing Tools, you can create targeted email campaigns, schedule automated text messages, and track engagement with ease.
These tools allow you to not only attract new clients but also retain existing ones by streamlining communication and building lasting relationships. Plus, with detailed reporting on campaign performance, you’ll always have the insights you need to refine your marketing strategies.
For more information about how our marketing tools can help grow your business, check out our Marketing Tools page.
Branded App & Targeted Push Notifications
Elevate your business’s customer engagement with EZFacility’s Branded Mobile App. Our customisable app allows you to showcase your brand while offering clients a seamless and convenient way to interact with your facility. From booking classes to managing memberships, your clients will have everything they need at their fingertips.
One of the latest enhancements to our branded app is the Targeted Push Notification Messaging feature. This powerful tool allows you to send personalised, real-time messages directly to specific groups of clients based on their preferences, behaviour, or membership status. Whether you’re promoting new classes, sending reminders, or alerting clients about upcoming offers, targeted push notifications ensure your messages reach the right audience at the right time.
How To’s
If you have a question, you might find what you are looking for in this section. Browse articles with answers to commonly asked questions including how to set up a brand, how to add social media links to the self-service portal and how to integrate or navigate Zoom.
Online Videos
If you’re more of a visual learner, check out these online videos. And know that you aren’t alone! In fact, the majority of the population prefers visual learning to any other type. It’s easy to retain information when it’s in a video or on a diagram. After all, “seeing is believing.”
Sign-up for an upcoming webinar or view past webinars here. Also, follow us on Youtube.
Blog
Our blog is home to several tips and tricks related to the different industries currently utilising EZFacility. It also contains more information about why it’s beneficial to use a facility management software system.
Partners
We only align ourselves with the best of the best. Find a list of other like-minded businesses we partner with who have additional tools for you and your business.
More
If you have a question you were unable to find the answer to, try asking it on this page. Or please don’t hesitate to call us on the phone. 1.877.358.7774 – US, +44 (0) 203 3270480 – UK.
Is there something else you would like to see on this page of SaaS resources? If so, let us know. Your feedback is valuable to us.