Are you searching for an all-in-one software solution to run your entire business that is as simple to use as your favourite website? Well, your search is over!

Our web based software is easy to try, buy, implement, and use. Loved by customers for its simplicity and range of ever expanding features EZFacility is the most effective way to streamline operations, automate tasks and grow your business.

EZFacility at a Glance

The software, support, and training you need to transform your business.

EZFacility Management Software

The most effective way to manage your sports or fitness business online since 2003.

EZFacility at a Glance

Amazing Training

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Full Feature List

A complete set of features to manage your entire business, all in one easy to use platform.

Facility Scheduling & Management

Facility Scheduling & Management
Facility Scheduling & Management

Centralise the scheduling of your physical resources and consolidate all of your classes, courses, and rentals into a colour-coded schedule.

  • Schedule single resources or save time using our multi-scheduling option.
  • Eliminate double-bookings with built-in conflict resolution capability.
  • Allow staff to quickly locate available resources by day and time.
  • Alter time and location for events with our simple drag and drop option.
  • Report smarter with intuitive monthly calendar, resource usage and availability reports.
Facility Scheduling & Management

MemberMe - Branded Mobile App

MemberMe - Branded Mobile App
MemberMe - Branded Mobile App

EZFacility’s MemberMe is a fully branded mobile app for your sports or fitness business that will set you apart from the competition and allow you to engage with your clients at all times.

  • Allow clients to view and book into classes, sessions or events directly from the app.
  • Share facility information, photos and videos to keep your clients informed.
  • Have clients share sessions and classes booked through the app with their online friends.
  • Generate reports to track your app use, module views and new users.
  • Send “Push Notifications” to update clients about class availability, recent news, events and more.
  • Create virtual coupons and market current promotions to your clients.
MemberMe

Trainer & Instructor Scheduling

Trainer & Instructor Scheduling
Trainer & Instructor Scheduling

Optimise trainer productivity, schedule recurring sessions and eliminate double bookings with our staff management features.

  • Create daily, weekly or monthly schedules for trainers and instructors.
  • Meet individual client needs by offering pre-paid and post-billed packages.
  • Create unique trainer logins to track individual schedules and earnings.
  • Define customised commission and pay rates for each trainer.
  • Run reports detailing payroll and commission totals, schedules and more.
  • Automate e-mail and text reminders to clients and trainers about upcoming sessions.
Trainer & Instructor Scheduling

Membership Management

Membership Management
Membership Management

Consolidate all client data, custom membership plans, billing schedules, auto-renewal candidates and more in one system.

  • Allow staff to view member photos, status, payments, waiver status, and more upon check-in.
  • Run detailed membership, demographic, financial and accounts receivable reports.
  • Allow membership sharing for family and corporate memberships.
  • Offer members credit/debit card or direct debit billing.
  • Freeze, suspend or cancel memberships.
  • Use photo-ID, key tag or biometrics for member check-in.
Membership Management

Customer Relationship Management

Customer Relationship Management
Customer Relationship Management (CRM)

Track, manage, and message your clients with ease and improve your customer experience.

  • Create unique client profiles featuring client photos and detailed data.
  • Track all communications sent to members including calls, e-mail and texts.
  • View remaining packages and training sessions right from a client's profile.
  • Create customised client assessment reports to track fitness progress.
  • Provide custom key tags or use biometrics for convenient check-in.
  • Send e-mail reminders for payments or package and membership renewals.
Customer Relationship Management (CRM)

Package Sales & Attendance

Package Sales & Attendance
Package Sales and Attendance

Easily define, sell and track your package offerings in-house or online.

  • Create single or unlimited session packages and session types.
  • Sell individual, monthly, or post-billed packages.
  • Allow families and friends to share packages.
  • Sell trial sessions and generate reports to track conversions.
  • Report on session attendance, trainer payroll and commission, revenue and more.
  • Use our Self Service feature to allow clients to purchase packages online.
Package Sales and Attendance

Rentals & Special Events

Rentals & Special Events
Rentals and Special Events

Bring additional revenue to your facility by offering one-time or recurring rentals and special events.

  • Rent and track the availability of pitches, courts, rooms, studios and more.
  • Automatically calculate rental rates based on event duration.
  • Add billable items or services (staffing fees, food, equipment) to invoices.
  • Schedule setup, breakdown, and maintenance times for events.
  • Assign staff tasks, add notes and include setup instructions in rental details.
Rentals and Special Events

Invoicing & Payment Tracking

Invoicing & Payment Tracking
Invoicing and Payment Tracking

Automate billing, invoicing and payment schedules to ensure efficient tracking of facility revenue.

  • Create, print and e-mail branded invoices and customer statements.
  • Set rates for services, billing items, merchandise, equipment, and more.
  • Track payments, due dates, payment schedules, collections, and purchase history.
  • Automatically notify clients of expired or expiring Credit Cards.
  • Report on accounts receivable, deposits and revenue stream (GL Code).
Invoicing and Payment Tracking

Locker & Equipment Tracking

Locker & Equipment Tracking
Locker Management and Equipment Tracking

Centralise the management, tracking, rental and maintenance of your facility lockers. Rent and track all facility equipment and generate reports highlighting inventory levels and your most popular items.

  • Charge, record, and track custom locker rental fees.
  • Search for available lockers by size, number or proximity to another locker.
  • Track and collect equipment fees, late fees, and replacement fees.
  • Run reports to view expiring rentals during a specified date range.
  • Receive notifications indicating overdue items upon member check-in.
Locker Management and Equipment Tracking

Front Desk Check-In

Front Desk Check-In
Front Desk Check-In

Avoid lines by expediting the check-in process with membership cards, key tags or biometrics.

  • View and manage client information, appointments, packages, past purchases and attendance history upon check-in.
  • Resolve unsigned waivers, outstanding balances, expiring credit cards and more as members enter the facility.
  • Print ID cards in house (feature is compatible with most card printers).
Front Desk Check-In

Access Control

Access Control
Access Control and Video Surveillance

Offer your members safe round-the-clock access to your facility with EZFacility’s integrated partner Passeport Technologies.

  • Manage access to suites & control & develop databases.
  • Develop revenue by eliminating unauthorised entry.
  • Stand-alone single or two door operation using keypads, cards or fobs.
  • Networked systems allowing multiple door access for the best leisure experience.
  • Proximity, long range & unique biometric readers.
  • Specialised control boards, palm readers & GSM intercoms.
  • Turnstiles – full or waist height, booth styles – plus a combination of the above.
Access Control and Video Surveillance

Photo ID’s & Player Passes

Photo ID’s & Player Passes
Photo ID’s & Player Passes

Expedite the check-in process and ensure only active members are in your facility or playing in games with identification cards.

  • Provide each member with a custom branded Photo ID.
  • Print ID cards in house (feature is compatible with most card printers).
  • Manage member check-in with ID cards and/or a barcode scanner.
  • Track member attendance with a simple card swipe upon check-in.
  • Use player pass to associate a purchase to a client’s on-file billing credit card.
Photo ID’s & Player Passes

Employee Time Clock

Employee Time Clock
Employee Time Clock

Avoid the time consuming task of manually tracking staff hours by requiring them to clock-in and clock-out at the beginning and end of their workday.

  • Create an unlimited number of job classifications.
  • Define specific pay rates for each employee.
  • Run and export detailed payroll reports to xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
  • Use administrator privileges to override staff clock in/out hours.
  • Restrict clock in/out function to specific terminals.
Employee Time Clock

Fitness Assessment

Fitness Assessment
Fitness Assessment

Encourage your clients to reach their goals by tracking their progress in specifically defined categories.

  • Create an unlimited number of assessment categories.
  • Quickly view assessment history for a specific category.
  • Generate reports displaying client success.
  • Run a report summarising business-wide totals (i.e. weight loss per month for all members).
  • Export reports to xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
Fitness Assessment

League Management Software

League Management Software
league table and fixture generation software

Create complex league and tournament schedules in minutes, accept online registrations and update game stats and standings in real time. Expand the possibilities of your business while saving time with our league table software.

  • Take into account bye weeks, team preferences, tournament seeds and holiday dates expediting the scheduling process.
  • Utilise one-click fixture generation of league and tournament schedules online.
  • Offer clients a variety of league and tournament registration and payment options.
  • Allow managers and captains to manage their own squads.
  • Track league tables, scores, participation and player stats all from a centralised system.
  • Setup and define an unlimited amount of users, providing access to scorekeepers, officials and front desk staff.
League Table & Management Software

Extensive Reporting

Extensive Reporting
Extensive Reporting

Actively track, record and measure your facility’s growth with custom reports tailored to your business needs.

  • Run various financial and point of sale reports to highlight opportunities for business growth and ensure all of your books are reconciled.
  • Determine the most popular sessions, your busiest time of day, underperforming classes and more by generating booking and availability reports.
  • Analyse your client demographics, market to these groups and track your success through membership and marketing reports.
  • Export reports in xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
Extensive Reporting

Registration Management

Registration Management
Registration Management

Make it convenient for your members and players to register for facility leagues, tournaments and courses in-person or online.

  • Publish customised forms, waivers, payment information and course summaries to your website.
  • Set registration dates, course capacity and deposit requirements.
  • Automatically organize leagues and courses by sport and session.
  • E-mail individuals, coaches, or all course registrants.
  • Run reports and rosters for entire courses or individual sessions.
  • Allow coaches to manage their own squads and team payments online.
Registration Management

Marketing Tools

Marketing Tools
Marketing Tools

Develop new customer relationships using targeted marketing campaigns and engage current clients with special promotions and session reminders.

  • Send e-mail campaigns to all clients or filter down to specific groups.
  • Track coupon promotions, client referrals and free trial conversions.
  • Report on client retention efforts, bounced e-mail addresses and facility demographics.
  • Engage Membership and package renewal candidates.
  • Choose from over 500 professionally designed e-mail templates.
Marketing Tools

Member Self-Service

Member Self-Service
Member Self-Service

Encourage new and existing members to schedule, purchase, pay bills and more, at their convenience, with our online Self Service feature.

  • Give clients the ability to book lessons or sessions, update their contact information, pay bills, view schedules and cancel appointments online.
  • Automate e-mail and text alerts to trainers and instructors notifying them about bookings and cancellations.
  • Restrict Self Service access to members only or open it up to the public.
  • Define booking requirements for particular classes by package type.
  • Prevent members with outstanding balances from utilising the features of Self Service.
Member Self-Service

Point of Sale

Point of Sale
Point of Sale

Use our comprehensive POS system to manage the sale of food and beverages, clothing and equipment. Run management reports tracking inventory and sales whilst pleasing members with the option to charge items to their account or their saved credit/debit card.

  • Create and track product stock levels and supplier information.
  • Customise till preferences to speed up the sales process
  • Generate reports recording sales, popular items and more.
  • Easy integration with receipt printers, cash drawers and barcode scanners.
Point of Sale

Integrated Payment Options

Integrated Payment Options
Integrated Payment Options

You can save time and money by integrating for direct debit and/or credit/debit card processing services with our scheduling, management and membership software.

Direct Debit Collection with London & Zurich

  • Monthly membership payments will be processed effortlessly.
  • Seamless integration helps to significantly cut down on financial admin.
  • Payment confirmation ensures timely notification of outstanding fees.
  • Clients can rest easy knowing their data is safe by working with PCI DSS Level 1 certified companies.

Credit/Debit Card Processing with Optimal Payments

  • Instant payments can be processed for packages, rentals & memberships.
  • Packages can be purchased & paid for online for via our Self Service module.
  • POS transactions can be paid for there & then.
  • Working with PCI DSS Level 1 certified companies ensures all client data is safe.
Integrated Payment Options

Payroll and Commission Tracking

Payroll and Commission Tracking
Payroll and Commission Tracking

Create, assign, track and automatically calculate customised staff pay rates and commissions.

  • Track trainer and instructor payroll for completed training sessions, non-training hours, floor hours and more.
  • Assign commission rates for sessions taught, services sold and programs held.
  • Calculate total staff hours worked with an employee clock.
  • Run and export detailed payroll and commission reports to xml file, csv, pdf, MHTML, excel, tiff file and Word formats.
Payroll and Commissions Tracking