About EZFacility

OVER A DECADE OF DEDICATION

In 2003, EZFacility launched in the U.S, with a vision to build a great company - one that changes the way businesses are run through cutting edge technology; one that delivers real value to our customers; one that creates substantial rewards and opportunities for our employees; and one that is an enjoyable place to work. In 2007, after great success in the U.S, EZFacility launched in the UK, where there was a clear gap in the market for the type of software EZFacility provides. In addition to the traditional markets within the UK’s fitness industry (gym’s, leisure centres, personal training businesses etc) we also built our product with the ever growing school sports venues in mind.

As we have grown, to become one of the largest providers of feature rich management software for the sports and fitness industries within the UK, we remain true to this vision and proud of our progress. We have earned the trust of hundreds of UK & EMEA businesses and have built a workforce that cares about our customers' success.

Eric Willin
Founder and Chief Operating Officer

Our Mission

Our mission is to transform the way our clients attract, manage and engage their customers. We do this by delighting them with our feature rich management software and fanatical customer service.

Meet Our Executives

Eric Willin

Eric Willin

Founder and Chief Operating Officer

Eric Willin is the Founder of EZFacility and helped grow the company from a small startup to a leader in technology for sports and fitness businesses. In his role as COO, Eric is responsible for leading EZFacility's day-to-day operations and management, driving the company’s strategic vision, and ensuring the delivery of high-quality products and customer service to clients.

Tracey Keates

Tracey Keates

President

Tracey is the President of EZFacility and COO of the Jonas Fitness division. In this role, Tracey guides and motivates the EZ team in their quest to provide exceptional service for their market leading SaaS product. She has worked within the Jonas group of companies since 2006 and thrives within their agile, entrepreneurial environment. Tracey’s strength is to enhance the productivity of her people, her products and her customers.

Ronnie Pisani

Ronnie Pisani

Chief Technology Officer

Ronnie has been with EZFacility since 2007 and maintains responsibility for all aspects of the company’s internal and external technology assets. This includes EZFacility’s production cloud offering, our internal IT and communications tools, as well as our internal software development and SQA implementations. In addition, Ronnie and his team maintain responsibility for the ongoing management of our global Level 1 PCI DDS Certification.

Steve Guscott

Steve Guscott

UK Operations Manager

Steve is responsible for EZFacility's daily operations in the UK, Europe and the Middle East and brings a wealth of industry knowledge to the team with 10+ years of experience in the leisure industry. Steve ensures a smooth and successful implementation of new customer accounts and the delivery of world-class service to our clients. As a result, our UK team has consistently rated 4.6 out of 5 stars in our customers satisfaction surveys.